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Absent Member.
Absent Member.
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LoadRunner Analysis: HP LoadRunner stopped working

Hi,

When I am trying to generate a MS word report, the LoadRunner Analysis stopped and the next message is returning:

"HP LoadRunner stopped working
A problem made that the progam stopped working right. The Windows will close the program and will notificate if a solution is available"

- I was running like administrator
- Reports/ New Report (steps like tutorial HP LoadRunner)
- SO Windows 10 enterprise 64 bits

If anybody knows the solution , please tell me.

Regards,

Fabiana Scaramuzza

Regards
Fabiana Scaramuzza
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6 Replies
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Acclaimed Contributor.
Acclaimed Contributor.

Re: LoadRunner Analysis: HP LoadRunner stopped working

Hi

Which version of LoadRunner are you running?

Thanks,

Lior

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Absent Member.
Absent Member.

Re: LoadRunner Analysis: HP LoadRunner stopped working

Hi

12.53

Thanks,

Fabiana

Regards
Fabiana Scaramuzza
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Acclaimed Contributor.
Acclaimed Contributor.

Re: LoadRunner Analysis: HP LoadRunner stopped working

Hi

12.53 offers the option to save the report as RTF- can you try that option and let us know if that works?

MS word, as far as I know (and just chekced) is not part of the available options to save a report in.

Let us know,

Thanks,

Lior

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Absent Member.
Absent Member.

Re: LoadRunner Analysis: HP LoadRunner stopped working


Hi Lior,

The system don't give me option for choose the type of file, before that, the error message return.
I have RTF, but the error continue.....

Tks

Regards
Fabiana Scaramuzza
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Acclaimed Contributor.
Acclaimed Contributor.

Re: LoadRunner Analysis: HP LoadRunner stopped working

Hi

Looks like a deeper problem than one that can be debugged here.

I suggest opening a ticket.

Sorry for not being able to help more and good luck,

Lior

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Absent Member.
Absent Member.

Re: LoadRunner Analysis: HP LoadRunner stopped working

Ok Lior,

Thank you so much for your help.

Regards
Fabiana Scaramuzza
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