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LoadRunner Controller 12.63 Run Mode option is missing

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This issue is odd and I am hoping someone has seen this before.

Our team has 2 controller servers and recently upgraded them to 12.63.  When I create a scenario, I am not seeing the "Run Mode" line, My co-works can.

boatnlarry_0-1583512263876.png

 

When I open the controller on my local machine, I can see the "Run Mode" line.

boatnlarry_1-1583512263878.png

 

Is there a setting which controls the Run Mode Options to be displayed?

Boatnlarry
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Re: LoadRunner Controller 12.63 Run Mode option is missing

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Aken,

Looks like you were correct.  The displays at my home are setup for 100% and the ones at work at at 125%.  I set my displays at home to 125% and the Run Mode line disappeared.  The display settings on the server  didn't cause the issue but the display settings my Laptop maintains for different displays settings is the issue.

Boatnlarry

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Re: LoadRunner Controller 12.63 Run Mode option is missing

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All,

I really need some feedback.  I thought I had a work around but now it won't work.  If I start the test i get an error, when I click on the error to see I get an unsupported function.

 

Boatnlarry
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Re: LoadRunner Controller 12.63 Run Mode option is missing

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Hello @boatnlarry yes, actually this is odd but let's try to find a solution. While, if you wish you can change the default run mode in the Tools > Options > Execution tab.

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Re: LoadRunner Controller 12.63 Run Mode option is missing

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I already did make that change as a workaround.

Boatnlarry
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Re: LoadRunner Controller 12.63 Run Mode option is missing

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Which OS are you using?
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Re: LoadRunner Controller 12.63 Run Mode option is missing

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Windows 2012 R2

Boatnlarry
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Re: LoadRunner Controller 12.63 Run Mode option is missing

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http://testerthailand.com/loadrunner-controller-missing/

I found these steps, could you follow them?

"Solution:

Navigate to Start -> Control Panel
Go to Server Manager
Go to Local Server
IE Enhanced Security Configuration

Follow these steps to disable Internet Explorer Enhanced Security Configuration:
Close all instances of Internet Explorer.
Click Start, point to Administrative Tools, and then click Server Manager.
If a User Account Control dialog is displayed, click Continue.
Under Security Summary, click Configure IE Enhanced Security Configuration.
Under Administrators, click Off.
Under Users, click Off.
Click OK.



4. Close & Exit

5. Restart OS Server

6. Reopen LoadRunner Controller"
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Re: LoadRunner Controller 12.63 Run Mode option is missing

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Thanks,  I will try in the morning.

Boatnlarry
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Re: LoadRunner Controller 12.63 Run Mode option is missing

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Aken,

IE Enhanced Security Configuration is already turned off on all of our servers.

 

 

Boatnlarry
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Micro Focus Contributor
Micro Focus Contributor

Re: LoadRunner Controller 12.63 Run Mode option is missing

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Hi @boatnlarry,
Did you restart the OS Server?
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Re: LoadRunner Controller 12.63 Run Mode option is missing

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Yes.

Boatnlarry
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Re: LoadRunner Controller 12.63 Run Mode option is missing

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I will keep looking for more information
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