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LoadRuuner 12..53 Dowload


I have already LR 12.50 installed (with licence).

Trying to download 12.53 from


but got

“You already have an ongoing trial for this product. Please login to MyAccount and access your trial.”

Can you help - how to download LR 12.53 ?

Thanks in advance,






1 Reply
Acclaimed Contributor.
Acclaimed Contributor.

Re: LoadRuuner 12..53 Dowload

Hello BRD,

Thank you for your post.

I'm Daniela Gomez from HPE technical support. I'm going to help you on this.

In order to download the software (LR 12.53) you can download it here: https://h20575.www2.hpe.com/usbportal/softwareupdate.do for this you need to have a valid SAID. Otherwise, as you are using a trial version, my best suggestion is to contact a sales representative who can assist you on this kind of concerns, as I'm from techcnical support. For this you can open a chat on the trial software link : http://www8.hp.com/us/en/software-solutions/loadrunner-load-testing/try-now.html

or you can contact them by phone: https://saas.hpe.com/en-us/contact

Hopefully this helps.


Daniela Gómez Alvarado
Customer Support Engineer

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