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My license deseapeared

Dears,

So long time ago, I was using in my machine(WIN 10) the LoadRunner 12.01 community. after 3 months, I installed the new version LR community 12.55, then I try to open the Controller and show a message saying there is no valid license.
My Loadrunner is a community version (permanent license), how can recover my license?

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Valued Contributor.
Valued Contributor.

Re: My license deseapeared

Hi,

You can go to the <LR_DIR>/bin folder and execute "LicenseInstallUtility.exe" to restore all community licenses.

If you have purchased any licenses before, please check what licenses you have in %programdata%\HP\LoadRunner\data\LRKey.txt

regards,

Isaac

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Valued Contributor.. Valued Contributor..
Valued Contributor..

Re: My license deseapeared

Hi Yuri,

Can you send me in a private message your LRKey.txt?

After you have unistalled the LR 12.01 have you also deleted the LoadRunner folder before installing LR 12.55?

Adrian

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