No valid license
I've the HP loadrunner community installed with 50 free users, when I launch the controller, I've the message :
"There is no valid license , to renew ...... contact cutomer support"
I tried the commande with th LRWrapper.dll but it don't work.
Please help me
Re: No valid license
It looks like register configuration problem or missing dependency dll issue.
First, could you check if file C:\ProgramData\HP\LoadRunner\data\LRKey.txt exists on your machine? If the file does not exist, is there any error/warning popped up during LR installation?
Second, can you provide the log after launching LoadRunner license utility? Below are steps to get the log with process monitor tool:
- download tool Procmon.exe from internet
- launch Procmon.exe and set filter with process name contains LRLicenseUtility
- Try to launch LoadRuner license utility
- Save Procmon log and attach it here
I upload a snapshot about how to set filter in process monitor