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Contributor.
Contributor.
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Runtime Settings blank

I just downloaded LoadRunner 2020 Community Edition.  I am able to record/playback scripts and create parameters.  However when I click on Runtime Settings the screen is blank. Any suggestions?

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5 Replies
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Contributor.
Contributor.

Re: Runtime Settings blank

I should add that I am running on Windows 10 Enterprise

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Runtime Settings blank

Hi

Please check if you launch VuGen as admin if it fixes the problem.

If not, please send us an email from VuGen main menu: Help -> Send us your feedback

1)        Please attach logfile : %temp%\HP.LR.VuGen.log .

           If you see on %temp% folder a LoadRunner.log , please send it also.

2)       Does RTS empty on all protocols or specific ones?

3)        Please attach a screenshot of the empty RTS.

4)        if possible, please attach from “System Information” the screenshot with the system summary of your machine

Regards,

Oren

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Contributor.
Contributor.

Re: Runtime Settings blank

Hi,

I tried reinstalling as administrator, as well as running VuGen as administrator.  Neither worked.

I am using Web protocol.  I have not tried any other protocol.  I am attaching the files requested.

 

 

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Micro Focus Contributor
Micro Focus Contributor

Re: Runtime Settings blank

Hi
- Are you able to open the RunTime settings from the controller?
- if you open the page [instalationdir]/bin/RTS/rts.html do you still see an empty page or a page with frames in it?

Thanks

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Contributor.
Contributor.

Re: Runtime Settings blank

When I open C:\Program Files (x86)\Micro Focus\LoadRunner\bin\RTS\rts.html  directly in the browser, it shows only frames - no details.

 

I just started with Load runner so not sure where to look for runtime settings in the controller.  I looked but did not see button or menu item for runtime settings.  In the controller under Options menu item there were some runtime settings tab that I could see - but those seemed to be related to controller.

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