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Security Exception in TrueClient FF

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Hello ,

I am trying to record an http intranet site in TC FF with Vugen 12.50.  While replaying the script in the URL launch section, it prompts to add security Exception due to invalid Certificate status. This is an expected behaviour from FF as by default it will try to block anything that is not secured.

My problem is that I am not able to bypass this anyhow and it keeps coming back for every iteration. What I have tried till now:

1) Try to Confirm Security exception and move to next step but It comes back in during next iteration (option for parmanently store this exception is disabled) (screenshot attached)

2) Record a new script and while recording check in the box for permanently store this exception as this option is enabled during new recording. The prompt still appears again in next iteration. 

3) Export certificate and attach in the Trueclient general Setting. Certificates has valid dates. (Screenshot attached).

4) Add the certificate to Microsoft Management Console (MMC) to Pesonal, Trusted Publishers and Third Party Root certificate.

5) Open Firefox installed in %vugen_path%\bin\firefox\firefox.exe and go to Tools > Options > Advanced > Encryption and navigated to the certificate and did import. (i did not want to do this!)

Is there any way we could direct FF to bypass this and not look for https? 

@Shlomi

 

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Re: Security Exception in TrueClient FF

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Hi Neil,

The best thing is to use a certificate that is signed by a CA approved by the browser. This way the browser will not prompt for approving the exception. I doubt if you will be able to get it, certainly not in the short run.

In order to add the exception from General Settings you should see the relevant section in this help page: http://tchelp.saas.hpe.com/en/12.53/Content/TruClient/ui/general_settings_dialog.htm

If you need help please open a support ticket.

Regards,

Shlomi

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Re: Security Exception in TrueClient FF

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Re: Security Exception in TrueClient FF

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Thank you Shlomi for the reference and help. Copying three of the files (cert_override,cert8 and key3) form the newly recorded scripts to all the existing scripts solves the issues intermittently, but the certificate exception comes back in some time. I tried repeating the process but the information does not stays for more than 3-4 hours ( tried disabling option 'check for new version' from RTS ).

As you have rightly mentioned, i agree on the fact that the unless the exception from the General Settings dialog in VuGen is not configured properly, these files will not contain the required information. Is there a way to do it?

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Re: Security Exception in TrueClient FF

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Hi Neil,

The best thing is to use a certificate that is signed by a CA approved by the browser. This way the browser will not prompt for approving the exception. I doubt if you will be able to get it, certainly not in the short run.

In order to add the exception from General Settings you should see the relevant section in this help page: http://tchelp.saas.hpe.com/en/12.53/Content/TruClient/ui/general_settings_dialog.htm

If you need help please open a support ticket.

Regards,

Shlomi

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