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Slow response when opening File from VUGEN

Running VUGEN 12.0 on a Windows 7 64-bit machine with 3.4 GHz processor.

 

File --> Open --> Script or solution ...takes 10-20 seconds for a file chooser window to appear.

Other applications, like HP LoadRunner Analysis or notpad will display the file chooser in 1 or 2 seconds.

 

What can be done to improve the performance?

 

 

 

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Hello
This is definitelly not normal, are you trying to open files from a remote location? like a shared drive? are you using admin permissions? was LoadRunner installed using a local admin account, in version 12 UAC is not required to be off, but it could cause performance issues, is it on or off?
regards
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I found this also

 

http://h30499.www3.hp.com/t5/LoadRunner-Support-Customer/Slow-Loading-of-Vugen-scripts-from-a-network-drive/td-p/6423324

 

take a look and let us know if this is your situation

 

regards

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