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Frequent Contributor.
Frequent Contributor.
1266 views

Snapshot viewer in VuGen stops working

I am on LR 12.53.  I am creating scripts in http/htm web protocol. I replay and look at the snapshot viewer.  This has been working great  for months until today.  On the replay when i am on a valid request and click snapshot viewer, it now says unable to load the snapshot but i can still see the recording snapshot..  i didn't change any settings and i checked all the setting. Since then I did unchecked the ones under tools -> options -> scripting-> snapshots. "Do not load".  i can use the QTP solution and look at the results1 but i really like the snapshot viewer.  on the QTP i get the message "an error has occurred on the script page, do you want to continue to run script" and i reply yes.  it takes a couple tries then it loads.  Can you tell me what could have possibly caused this to stop working?

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2 Replies
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Honored Contributor.
Honored Contributor.

Hi 

Do you have 12.53 with patch 4 ? 

If not please install it and check again . 

if you have patch 4 please send us a minimal script that reproduce the problem and we will check it more deeper .

You can open a support ticket for it or attach the script via VuGen menu :

Help -> send us your feedback ...

Regards

Oren

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Frequent Contributor.
Frequent Contributor.

I am on LR12.53 Patch 4 Update. I am attaching a simple script below.  in the action section a menu option is choosen and a search page displayed.  (lines 45 and 87),  You can see the recording snapshot but not the replay snapshot.  I want to mention again this worked for months prior to last week when it stopped working.

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