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TruClient: Error Unable to launch TC IE browser

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Hi all, 

I would try to record a script with VuGen (LR version 12.55) from a Windows 10 workstation with Internet Explorer browser, but when I check the IE recording option and click "Develop Script" the error below appeared. 

error_TC_IE.PNG

In the workstation there are IE 11 and the register keys are properly configured. In add, I'm running as Administrator, and the same issue doesn't appear with other TC browser, Firefox or Chrome. 

Can anyone help me with this matter? How can I fixed this problem?

Thank you very much, 

Lorenzo

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Micro Focus Expert
Micro Focus Expert

Re: TruClient: Error Unable to launch TC IE browser

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Hi @lb1,

So far, by "Run as administrator", this issue is not reproduced in all reported cases. "Run as administrator" means right click VuGen, and click "Run as administrator" menu item, as shown in below snapshot.

Run as administratorRun as administrator

If this doesn't solve your issue, I'd suggest to submit a ticket, so we can check it in details.

 

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Micro Focus Expert
Micro Focus Expert

Re: TruClient: Error Unable to launch TC IE browser

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Hi @lb1, did you try launching VuGen with "Run as administrator"?

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Re: TruClient: Error Unable to launch TC IE browser

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Hi Alex, 

thanks for suggestion but I've just execute the script as administrator. 

Lorenzo

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Micro Focus Expert
Micro Focus Expert

Re: TruClient: Error Unable to launch TC IE browser

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Hi @lb1,

So far, by "Run as administrator", this issue is not reproduced in all reported cases. "Run as administrator" means right click VuGen, and click "Run as administrator" menu item, as shown in below snapshot.

Run as administratorRun as administrator

If this doesn't solve your issue, I'd suggest to submit a ticket, so we can check it in details.

 

View solution in original post

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Re: TruClient: Error Unable to launch TC IE browser

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Alex, thank you for your suggestion: now I can run the script with IE browser, after I've check the "Run as administrator" right button. 

Lorenzo

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Micro Focus Expert
Micro Focus Expert

Re: TruClient: Error Unable to launch TC IE browser

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Hi @lb1, great to hear it works for you.

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