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TruClient Firefox crashing

For sevral days we have been unable replay  TruClient Fire Fox on our Vugen 12.02 scripting machines because Mozilla crashes. We can record a new Truclient FF script but it will crash upon replay. The Mozilla crash report lists 'URL: about:blank' so I am assuming this will occur will all sites. If we try to run existing scripts in interactive or vugen mode it will die with  "Error -205177:  IPC connection to browser process is lost"

Our Vugen scripting machines are Windows 8 virtual machines. Existing Truclient FF scripts will run correctly on non-VM BPMs, they fail on the VM BPMs.

Has anyone experienced anything like this?

Thanks,

Dave

 

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Acclaimed Contributor.
Acclaimed Contributor.

Re: TruClient Firefox crashing

Hi,

Maybe the Firefox version was upgraded by accident.
1. Go to <LG_ROOT>\bin
2. Copy firefox folder to a different location
3. Double click firefox.exe in the new location
4. Open about dialog and share the version number here


Also, try running BPM as a process (just for the sake of troubleshooting), change PainWindowsInLoad entry to 1 in default.cfg file (the file is located under the script folder).
Now replay the script again. Take a screenshot of the browser and share it here

Finally, I suggest opening a ticket

Regards,
Shlomi

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