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Truclient reply issue

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Hi,

I was record  the scripting using Truclient protocol using Develop script option after recording i am click the reply button on browser itself( fire fox). But script was not replied no errors coming during that time. And bottom of the page shows me Script save success message. pls help me who is having knoweldge on this.

Br,

Maram.

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Acclaimed Contributor.
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Re: Truclient reply issue

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Hi

did you by any chance try to upgrade the FF version in TruClient?

12.53 supports FF version 40.0.3 - this may be the root cause of your problem. You should only use the FF browser supplied with the LR installation and not upgrade it.

try to uninstall completely, uninstall the FF browser and re-install LR  - this may solve your issue.

Thanks,

Lior

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Outstanding Contributor.
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Re: Truclient reply issue

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Hi Maram,

Does the script play well on other browsers?

Are you able to replay it from the VuGen UI?

Which version are you using??

 

Edo

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Re: Truclient reply issue

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HI edo,

Script was replied success from VuGen UI i am not trying in remaing browsers. When i  was click the devlop script in vugen its defaulty opens in fire fox i am new to this protocol. LR version 12.53.

Br,

Maram

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Outstanding Contributor.

Re: Truclient reply issue

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You can choose which browser to use from the drop-box to the left of the "Develop Script" button.

Can you share what happens when you click on the "Play" button in the browser?

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Re: Truclient reply issue

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I had selecting firefox(version 56.0) for replying the scripting. And when i was click the reply button it showing like this nothing  was happing.

truclienterror.png

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Re: Truclient reply issue

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Hi

did you by any chance try to upgrade the FF version in TruClient?

12.53 supports FF version 40.0.3 - this may be the root cause of your problem. You should only use the FF browser supplied with the LR installation and not upgrade it.

try to uninstall completely, uninstall the FF browser and re-install LR  - this may solve your issue.

Thanks,

Lior

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Re: Truclient reply issue

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Hi,

I had this issue a couple of times. It seems the script is corrupted. Have you tried creating a new script from scratch?

Thanks,

Camillo

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Re: Truclient reply issue

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Hi Camillo,

I had created 3 more new scripts and try to replied but same issue was came for new scripts also.

Thanks,

Maram

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Re: Truclient reply issue

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Thanks  AvniLior i had re-install my browser. No its working fine.

Thanks,

Maram.

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