Highlighted
Trusted Contributor.
Trusted Contributor.
2431 views

Unable to record in chromium incognito with Truclient protocol

Jump to solution

Hi

I am unable to record my application in chromium using truclient protocol in LR 12.55. When the url is entered then first statement gets recorded but showing loading symbol continuosly in chromium (incognito). However, the application gets recorded from New window (Ctrl +N) in chromium , but fails during replay.

I tried to record in IE and gets recorded, but my application supports all the fuctionality in Chrome only.

Please find the chromium recording issue in the attached screenshot. Please suggest me how to resolve this issue.

Chromium recording issue.png

 

Regards
KVS Kumar

0 Likes
1 Solution

Accepted Solutions
Highlighted
Respected Contributor.. Respected Contributor..
Respected Contributor..

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

Hi,

Thanks for the information.

Please follow my instructions precisely - it seems that the Console you opened belongs to the AUT rather than to TruClient's Extension background page.

Also, if you tell me the AUT you are trying to test I can try to reproduce it myself and let you know the results.

Regards,

Amit

View solution in original post

14 Replies
Highlighted
Trusted Contributor.
Trusted Contributor.

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

Does any one faced similar issue. Please suggest me how to resolve this.

Tags (2)
0 Likes
Highlighted
Acclaimed Contributor.
Acclaimed Contributor.

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

HI

TruClient uses incognito chormium window to record. this behaviour can't be modified.

please check of your application can be run in Incognito mode outside of TruClient.

if it can not, I suggest you try web (http / html) as your protocol of choice.

Thanks,

Lior

0 Likes
Highlighted
Trusted Contributor.
Trusted Contributor.

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

Hi AvniLior

Thank you for the reply. I can run my application in incognito mode using Chrome, but with Truclient iam not able to record the events.

 

0 Likes
Highlighted
Acclaimed Contributor.
Acclaimed Contributor.

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

H

ok - so my next question, is it possible your application is limited to a specific chrome version?

Thanks,

Lior

0 Likes
Highlighted
Trusted Contributor.
Trusted Contributor.

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

Yes. Currently application is built to work in only Chrome. Is there any other settings required to work in Truclient -Chromium. I tried opening manually in Loadrunner->bin-> chromium browser ->incognito and application work fine in the browser.

0 Likes
Highlighted
Respected Contributor.. Respected Contributor..
Respected Contributor..

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

Hi KVS Kumar,

I'm sorry to hear that you are having difficulties recording with TruClient.

Your answers to the following follow up questions shall allow us to understand the issue better:

  1. Is the AUT you are testing publicly available outside of your organization?
  2. When not in recording state, does the navigation complete successfully or you are facing the same issue?
  3. Please try to complete the following steps to supply us with a log of the issue.

First, change the Log level to "Extended log". 

You can do it by:

  1. In VuGen, go to "Runtime settings".
  2. In the side menu, choose "Log".
  3. Select "Extended Log" and save. You can return to TruClient now.

Start recording, navigate to the page and then do the following:

  1. Right click on the "TC" icon to the upper right of the browser window.
  2. In the opened menu, choose "Manage Extensions".
  3. Check "Developer mode" in the upper right corner.
  4. After "Inspect view", click on "background page". Developer Tools window is opened.
  5. Click on "Console".
  6. Select all the text you see there, copy and attach it.

 

Regards,

Amit

Highlighted
Trusted Contributor.
Trusted Contributor.

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

Hi Amit

Thank you for the reply. Please find my below points

1. I can use AUT publicly outside of organisation.
2. In Develop script mode, without clicking recording option and tried to run the application then page is loading continuously which is same as when recording.
3. I have enabled Extended log in runtime settings and started recording.

Please find the attached log.

Tags (1)
0 Likes
Highlighted
Trusted Contributor.
Trusted Contributor.

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

Can anyone suggest me how to resolve this.

0 Likes
Highlighted
Respected Contributor.. Respected Contributor..
Respected Contributor..

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

Hi Hi KVS Kumar,

Thanks for information, but unfortunately it seems that the log you supplied is incorrect.

What's required is the Console of the Background page of TruClient Extension, while the screenshot you attached is the Console of the AUT page. Please follow the directions I attached precisely, and I will do my best to understand and solve the issue you are facing.

Regards,

Amit

0 Likes
Highlighted
Respected Contributor.. Respected Contributor..
Respected Contributor..

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

Hi,
Thanks for the information.


Please follow my instructions precisely - it seems that the Console you opened belongs to the AUT rather than to TruClient's Extension background page as requested.
Also, If you tell me the AUT you are trying to test I can try to reproduce it myself and let you know the results.

Regards,
Amit

0 Likes
Highlighted
Respected Contributor.. Respected Contributor..
Respected Contributor..

Re: Unable to record in chromium incognito with Truclient protocol

Jump to solution

Hi,

Thanks for the information.

Please follow my instructions precisely - it seems that the Console you opened belongs to the AUT rather than to TruClient's Extension background page.

Also, if you tell me the AUT you are trying to test I can try to reproduce it myself and let you know the results.

Regards,

Amit

View solution in original post

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.