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Unable to use Visual Cobol Personal Edition trial version

wrongproduct.png

 

I downloaded and installed the Visual Cobol Personal Edition trial version, which claimed that I would have a 365 day trial version.  Did this about a month and a half ago.   However, it's now asking me to Authorize the product again.   When I select the option that I want to use the trial version, I get an MG0012 error: Wrong product.

I have tried uninstalling and reinstalling, and find myself unable to re-download it either.

Any help would be appreciated.

 

 

 

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Respected Contributor.
Respected Contributor.

Re: Unable to use Visual Cobol Personal Edition trial version

Hello, 

In order to get a better response about your issue, 

could you please follow the below steps:

Open the link:

1. https://www.microfocus.com/support-and-services/

2. Browser for: Visual COBOL

3. Click on support forums (https://community.microfocus.com/microfocus/cobol/visual_cobol/f/forum)

4. Then you can create the question there. 

 

I hope this information works for you. 

Regards,

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Community Manager Community Manager
Community Manager

Re: Unable to use Visual Cobol Personal Edition trial version

...or just click on the PRODUCTS selection in the menu bar above and select Visual COBOL.    Either will get you to where you need to be.

--
My computer used to beat me at chess all the time, but then I changed the competition to kick boxing.......
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