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Valued Contributor.
Valued Contributor.
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brkrprcs64.exe error popup for LR 12.53 on recording

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Hi All,

I have started working on Loadrunner 12.53 Enterprise edition and am facing an issue with the same.

As soon as i initiate recording through the tool, I get a couple of popups "brkrprcs64.exe has stopped working" and "Windows Command Processor has stopped working".

Please let me know in case anyone else has come across the issue or in case you have any suggestions to resolve the same. I have also attached a sheet containing screenshots of the errors as well.

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Acclaimed Contributor.
Acclaimed Contributor.

Re: brkrprcs64.exe error popup for LR 12.53 on recording

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Hi

I did not come across this error as of yet, but did some research and found the following:

brkrprcs64.exe is the process in charge of running Symantec DLP extension for Chrome and it appears to be causing some issues when browsing to HTTPS sites using Chrome.

My suggestion is:

  • If you recorded with Chrome, disable this plugin on your computer
  • Try to record with IE and see if the problem persists
  • Try to record other URLs (not HTTPS) and see if the problem persists.

Please let us know here if it helped.

Thanks,

Lior

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Acclaimed Contributor.
Acclaimed Contributor.

Re: brkrprcs64.exe error popup for LR 12.53 on recording

Jump to solution

Hi

I did not come across this error as of yet, but did some research and found the following:

brkrprcs64.exe is the process in charge of running Symantec DLP extension for Chrome and it appears to be causing some issues when browsing to HTTPS sites using Chrome.

My suggestion is:

  • If you recorded with Chrome, disable this plugin on your computer
  • Try to record with IE and see if the problem persists
  • Try to record other URLs (not HTTPS) and see if the problem persists.

Please let us know here if it helped.

Thanks,

Lior

View solution in original post

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Valued Contributor.
Valued Contributor.

Re: brkrprcs64.exe error popup for LR 12.53 on recording

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Hi Lior,

Thanks for your response. The issue was indeed due to Symantec DLP extension for Chrome and was due to a corrupt version of chrome which came pre-installed with the system. Simple re-installation did the trick and Loadrunner is working fine for me now.

Thanks,

Rachit

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