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unable to update loadrunner

Hello,

 

i tried to update loadrunner from 12.53.845.0 to version 2020.

 

 file installation made me to uninstall old version for new version, but it doesn't work now : 

i ve : 

"11/03/2020 11:53:35 ERROR [BpmTaskRunner-2] [GeneralScriptTaskExecutor] Exception while executing the command [C:\HP\LoadGenerator\bin\mdrv.exe, -usr, C:\ProgramData\HP\BPM\workspace\Invocation\2\123_1\CRM.usr, -out, C:\ProgramData\HP\BPM\workspace\Invocation\2\123_1\res, -bpm_in, C:\ProgramData\HP\BPM\workspace\Invocation\2\123_1\res\CRM.metadata, -bpm_out, C:\ProgramData\HP\BPM\workspace\Invocation\2\123_1\res\CRM.json, -out_communication, 0, -topaz_soe_is_required, 1, -time_in_log, -time_diff_ext_location, localhost, -trans_eve, 1, -trans_log, 1, -no_popups, C:\ProgramData\HP\BPM\workspace\Invocation\2\123_1\res\pop.log, -unique, 100075712, -extra_ext, Launcher, -extra_ext, bpm, -trans_extra_ext, bpm, -drv_log_file, C:\ProgramData\HP\BPM\workspace\Invocation\2\123_1\res\bpm_mdrv.log, -vu_id, 1, -unique_scenario_param, 1, -ss_zip_path, C:\ProgramData\HP\BPM\workspace\Invocation\2\123_1\res\soe_zip, -lnch_pre_err_file, C:\ProgramData\HP\BPM\workspace\Invocation\2\123_1\res\pre_error_msgs_file12, -lnch_post_err_file, C:\ProgramData\HP\BPM\workspace\Invocation\2\123_1\res\post_error_msgs_file12, -ss_path_on_error, C:\ProgramData\HP\BPM\workspace\Invocation\2\123_1\res\soe, -bpm_host_name, frkeoswbpmv01, -bpm_location_name, FRKEOSWBPMV01_GHC, -product_name, topaz_agent, -ComponentBreakdown, 1]
java.io.IOException: Cannot run program "C:\HP\LoadGenerator\bin\mdrv.exe" (in directory "C:\ProgramData\HP\BPM\workspace\Invocation\2\123_1"): CreateProcess error=2, Le fichier spécifié est introuvable
at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048) ~[?:1.8.0_66]
at com.hp.bsm.bpm.utils.ProcessUtils.buildAndExecuteProcess(ProcessUtils.java:61) [bpm_server_common.jar:?]
at com.hp.bsm.bpm.utils.ProcessUtils.buildAndExecuteProcess(ProcessUtils.java:38) [bpm_server_common.jar:?]
at com.hp.bsm.bpm.execution.GeneralScriptTaskExecutor.executeCommand(GeneralScriptTaskExecutor.java:342) [bpm_server.jar:?]
at com.hp.bsm.bpm.execution.GeneralScriptTaskExecutor.executeCommandAndRetryIfFail(GeneralScriptTaskExecutor.java:462) [bpm_server.jar:?]
at com.hp.bsm.bpm.execution.GeneralScriptTaskExecutor.executeAndWait(GeneralScriptTaskExecutor.java:210) [bpm_server.jar:?]
at com.hp.bsm.bpm.execution.GeneralScriptTaskExecutor$ScriptTaskRunnable.run(GeneralScriptTaskExecutor.java:1218) [bpm_server.jar:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_66]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_66]
at java.lang.Thread.run(Thread.java:745) [?:1.8.0_66]
Caused by: java.io.IOException: CreateProcess error=2, Le fichier spécifié est introuvable
at java.lang.ProcessImpl.create(Native Method) ~[?:1.8.0_66]
at java.lang.ProcessImpl.<init>(ProcessImpl.java:386) ~[?:1.8.0_66]
at java.lang.ProcessImpl.start(ProcessImpl.java:137) ~[?:1.8.0_66]
at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029) ~[?:1.8.0_66]
... 9 more
11/03/2020 11:53:35 INFO [BpmTaskRunner-2] [BpmSchedulerCommonProxy] Adding thread timeout scheduled job for BpmTaskRunner-2
11/03/2020 11:53:35 ERROR [BpmTaskRunner-2] [GeneralScriptTaskExecutor] Could not create MDRV process. Failed to run script ScriptDto{id='null', order='null', name='null', scriptPath='null'}
11/03/2020 11:53:35 INFO [BpmTaskRunner-2] [BpmScheduler] Removing copy script results scheduled job for CRM1583924015623_2
11/03/2020 11:53:35 INFO [BpmTaskRunner-2] [BpmScheduler] Removing thread timeout scheduled job
11/03/2020 11:53:35 WARN [BpmTaskRunner-2] [GeneralScriptTaskExecutor] The script output file: CRM_*.json.cp was not created. Setting the exit code to: 6
11/03/2020 11:53:35 DEBUG [BpmTaskRunner-2] [TaskInvocationManager] Finished to set Invocation result for request id: 2 The invocation folder will be removed: C:\ProgramData\HP\BPM\workspace\Invocation\2
11/03/2020 11:53:35 DEBUG [BpmTaskRunner-2] [DeletePathsMngr] Received request to delete path: C:\ProgramData\HP\BPM\workspace\Invocation\2 immediatelyDelete = false intervalInMinutes = 60
11/03/2020 11:53:35 INFO [BpmTaskRunner-2] [BpmSchedulerCommonProxy] Adding execute delete path scheduled job for path: C:\ProgramData\HP\BPM\workspace\Invocation\2
11/03/2020 11:53:44 INFO [http-nio-2696-exec-15] [BpmConfigMgr] Tomcat folder path is: C:\ProgramData\HP\BPM\Tomcat"

 

mdrv.exe wasn't here, i copy paste one from an old version.

 

is Loadrunner 2020 the problem ? Can i update it ? 

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