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arikhaz Contributor.
Contributor.
1060 views

Not able to see graphs on Controller

Hi,

I install LR12.55 on new laptop - win10 pro , 64bit.

When start excution with controller it runs well but not able to see any graph.
I figure that only when click on View -> Show/Hide Avaiable graphs than i m able to see but not click on it .
Changing resultion / resize not helped.

Also only when resize + Hide avaiable graph than able to see it.
Any suggestion what can i do ? 

 

Thanks

8 Replies
Shlomi Nissim Acclaimed Contributor.
Acclaimed Contributor.

Re: Not able to see graphs on Controller

Hi,

Please open a support case. We will address it.

Regards,
Shlomi

0 Likes
Uday Shankar
New Member.

Re: Not able to see graphs on Controller

I am getting the same issue after installation of LR V12.60.

Please help.

Thanks

0 Likes
Trusted Contributor.. ptolruser Trusted Contributor..
Trusted Contributor..

Re: Not able to see graphs on Controller

I have the same issue with 12.57.   Was there a resolution?

0 Likes
kishoreK Frequent Contributor.
Frequent Contributor.

Re: Not able to see graphs on Controller

I am unable to see the graphs in controller during execution..tried using Show and Hide options.

No luck.

 

Any help would be appreciated!

0 Likes
Outstanding Contributor.. lb1 Outstanding Contributor..
Outstanding Contributor..

Re: Not able to see graphs on Controller

Hi Arikhaz, 

I had a similar issue some times ago and fixed it by a modify on language characteristics on load generator machines: "Control Panel -> Display language -> Format", then check "English (United States)" and under "Additional settings" put the comma item as separator. 

Have you already done this test?

Please, let me know if this suggestion can help you with the problem, 

Lorenzo

ClaireMcG Super Contributor.
Super Contributor.

Re: Not able to see graphs on Controller

Was there any resolution to this issue?  A couple of colleagues in Delhi are experiencing the same thing, whereas I have the same version installed, and have no issues?

0 Likes
ClaireMcG Super Contributor.
Super Contributor.

Re: Not able to see graphs on Controller

In our case it turned out that we could not see graphs in the community edition controller as the script was 'Ajax Truclient Native Mobile' protocol.  We can see graphs when other protocols are used.

0 Likes
Krishna C
New Member.

Re: Not able to see graphs on Controller

I Am also facing same issues in controller, i used True Client protocol can anyone give the solution for this

0 Likes
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