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How to sync epics in Octane between different workspaces within different spaces in Octane

We are happy with syncing fields, but we have trouble with entities in different phases while the master epic getting synced in a later phase runs back to "new" whithout phases beiing matched both ways.

Any idea what we are missing?

 

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Micro Focus Contributor
Micro Focus Contributor

Re: How to sync epics in Octane between different workspaces within different spaces in Octane

To be sure we understand the use case, can you describe a complete scenario? Epics in Space A Workspace A is synching with Epics in Space B Workspace B, is that correct? Which direction are epics created and/or updated?  Are the phases and workflow options the same in both spaces/workspaces?

 

Thanks for the additional information!

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Respected Contributor..

Re: How to sync epics in Octane between different workspaces within different spaces in Octane

Yes, we needed a sync from WS A at Space A to WS B at Space B. We have a process in place - we need to create an epic1 in WS A and woul dlike to create via sync an epic in WS B with all the information from the epic2 in WS A.

The problem is that while epic1 is in phase 3 we need to create epic2 in phase "new". After syncing both workspaces epic1 moves back to phase 1, but it rather should remain in phase 3.

 

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Micro Focus Expert
Micro Focus Expert

Re: How to sync epics in Octane between different workspaces within different spaces in Octane

Please go ahead and open a support incident, so that we can start in house testing of this use case.

Please do provide us with all the details at your disposal, so that we may be in best position to reproduce it.

Thanks

 

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