May 2019 | Micro Focus Education Bits & Bytes

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
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bits and bytes header.pngHi everyone, and welcome to another edition of Micro Focus Bits & Bytes. Below you will find just some of the latest releases and advancements in our education offerings, enjoy.

HCM120-201811 - Hybrid Cloud Management Suite Essentials

This course provides an overview of the functionality of HCM. Additionally, it provides hcm1.pnghands-on lab exercises exploring the fundamental principles, methodologies, and capabilities of HCM and its core components, including Operations Orchestration (OO), Cloud Service Automation (CSA), Universal Configuration Management Database (UCMDB), and Cloud Optimizer (CO). The hands-on labs for this course use version 2018.11 of the HCM Suite software that includes OO 2018.09, CSA 4.94, and CO 3.04 and UCMDB/UD 2018.08. 

ALM Octane 12.6 Digital Learning for Administrators Course

In this course, you will learn about the DevOps integrations in ALM Octane, our web-based application lifecycle management platform to enable easy collaboration, management and visualize the impact of changes.  The course is divided into four modules:

  • Managing Spaces, Workspaces, and Users in ALM Octane
  • Integrating Octane with Jenkins CI server, which is the basis for working with pipelines in ALM Octane and for integrating Octane with UFT
  • Integrating ALM Octane with UFT, which enables Octane to reflect the UFT tests from your (SCM) repository as executable automated tests
  • Adding and running a pipeline in ALM Octane

zenworks service.pngThe Implement a ZENworks Service Desk Store course is now available as part of the Endpoint Management Portfolio in Micro Focus On-demand Training. Offering a unique approach to online training, the course focuses on what you need to know to build an Enterprise Store (using Service Desk 8.x) instead of providing a global introduction to the ZENworks Service Desk product. The Enterprise Store is designed to handle requests for software from company employees and other customers.

APM120 - Application Performance Management 9.x Essentials

files.pngThis four-day, instructor-led classroom offers technical personnel the opportunity to learn and experience how to use the Application Performance Management (APM) software. This course is designed for individuals who are responsible for the performance and availability aspects of mission-critical applications and for the configuration and administration of APM. The hands-on lab exercises in this course use APM version 9.50.

CM01SP – Content Manager 9.3 Interactive Training by ART

The Content Manager 9.3 Interactive ART course describes the new features, user interfaces, and typical tasks for the Desktop and Web Client. The course covers the importance of record keeping. This course introduces you to the basic functions of creating, viewing, editing, finding and sharing records in Micro Focus Content Manager. You will learn about the CM Desktop Client and the Web Client interfaces from the end user perspective.

IDM250 - Identity Manager 4.7 Administration (3167)

The purpose of this course is to enable administrators to perform basic administrative tasks using Identity Manager 4.7. The course provides instruction and hands-on experience with tasks such as installing the NetIQ Identity Manager Engine and drivers, eDirectory rights, and drivers and administering Identity Manager

IDM350 - Identity Manager 4.7 Advanced Administration (3168)

The purpose of this course is to enable Identity Manager Administrators to perform advanced administrative tasks using Identity Manager 4.7. The course provides instruction and hands-on experience with tasks such as installing Identity Manager Applications, configuring self-service password reset, using the User application, and creating a roles structure.

The SMAX210B - SMAX Essentials for Support Engineers V/ILT (Bundled with Digital Learning) covers how a Support Engineer uses the Service Management Automation X (SMAX) Agent interface to support the IT needs of a business. Discusses incident, problem, change, and release modules enabling users to get their issues resolved via an incident ticket, allowing for root cause analysis and workaround via problem module, implement the solution found via change module, and deploy the change planned via a release cycle.

It also covers the SMAX architecture overview, agent IT interface, incident module, incident model and template, opening and classification of an incident, use of knowledge management, discussion with another engineer, escalate an incident, fulfilment of task plans, problem module, problem template, investigate, resolve, review, close a problem, use of hot topic analytics, change module, change template and model, open, evaluate, plan, approve, fulfil, deploy, validate, close a change, use change calendar, use change analytics dashboard, release module, release model, reports, dashboards and so on.

The best part is that the Digital Learning course SMAX210SP – Service Management Automation X: Support Engineer (Digital Learning) is bundled with the V/ILT with no additional cost. When the students register to this bundle, they get one-year free access to this DL. This hybrid approach allows students to look at the Digital Learning before, during, and after the ILT course.

DCM240 – DCM 14.5 Essentials

dcm145 tiny.pngThis course provides the concepts and skills to work with major new themes and functions in DCM 14.5, Topic Streams, Shelves, Pulse Agents. It includes standard workflows descriptions and best practice. This course covers the following areas: Topic Streams, Pull Requests, Rebasing, Rehoming, Code Reviews, Peer Reviews, Basic and Advanced workflows, Pulse Agents, Agent Capabilities, Agent variables.


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Let us know how we can improve the content provided and stay tuned for next month’s edition of “Micro Focus Education Bits & Bytes."  As always, please try to learn something new today.

Thank you,

Ed Hjorth
Digital Content Lead
Micro Focus

1 Comment
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Very informative. Waiting for the next one 🙂

About the Author
Over thirty years’ experience in the Information technology field. Over ten of which have been as an Instructional Designer/Instructor. Striving to provide our learners a better learning experience.
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