dkerbaugh Super Contributor.
Super Contributor.
2112 views

Mobile Management 3.2.9 - Android Remove Enrollment

I'm testing Mobile Management 3.2.9 as a replacement for our current MDM solution.

The Android MDM App does not appear to have an option to 'Remove Enrollment' like is available on iOS Devices.

What is the normal procedure for removing enrollment for an Android Device?

If I choose to do a Selective Wipe from the Management Console is states that it will remove the device from the User Grid, but it doesn't remove the device even after the request has completed on the device.

I can't manually remove the device because the registered user has other devices registered with the same credentials.
0 Likes
1 Reply
AutomaticReply Absent Member.
Absent Member.

Re: Mobile Management 3.2.9 - Android Remove Enrollment

dkerbaugh,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

These forums are peer-to-peer, best effort, volunteer run and that if your issue
is urgent or not getting a response, you might try one of the following options:

- Visit https://www.microfocus.com/support-and-services and search the knowledgebase and/or check
all the other self support options and support programs available.
- Open a service request: https://www.microfocus.com/support
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.microfocus.com)
- You might consider hiring a local partner to assist you.
https://www.partnernetprogram.com/partnerfinder/find.html

Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.microfocus.com/faq.php

Sometimes this automatic posting will alert someone that can respond.

If this is a reply to a duplicate posting or otherwise posted in error, please
ignore and accept our apologies and rest assured we will issue a stern reprimand
to our posting bot.

Good luck!

Your Micro Focus Forums Team
http://forums.microfocus.com



0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.