schmatzp1 Absent Member.
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Phone number of iPhone not in reports

Hi all,
currently testing ZMM, with iPhone 4 (ios 6) and some Android 2 & 4 devices.
I am unable to "receive" the phone number of my iPhone in the user list dashboard, neither in any device reports.
Why ?
While the one from some Android device running in Android SDK send it !
While I am¨, also, sure the phone number is displayed when calling (I mean not hidden)

Thank you,
Regards,
pascal
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26 Replies
nop19832 Absent Member.
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Re: Phone number of iPhone not in reports

schmatzp wrote:

>
> Hi all,
> currently testing ZMM, with iPhone 4 (ios 6) and some Android 2 & 4
> devices.
> I am unable to "receive" the phone number of my iPhone in the user list
> dashboard, neither in any device reports.
> Why ?
> While the one from some Android device running in Android SDK send it
> !
> While I am�, also, sure the phone number is displayed when calling (I
> mean not hidden)
>
> Thank you,
> Regards,
> pascal


Is it the same with all of your iOS devices?

--
N

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schmatzp1 Absent Member.
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Re: Phone number of iPhone not in reports

I have only one iPhone in my test env 😞
it's an iPhone 4 with iOS 6.0 (I didn't dare going to 6.0.1)
P
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nop19832 Absent Member.
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Re: Phone number of iPhone not in reports

schmatzp wrote:

>
> I have only one iPhone in my test env 😞
> it's an iPhone 4 with iOS 6.0 (I didn't dare going to 6.0.1)
> P


Okay. And it's synced okay?

--
Niels

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schmatzp1 Absent Member.
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Re: Phone number of iPhone not in reports

Yes it is,
or seems to ...
I have information like battery status , last location ... etc
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nop19832 Absent Member.
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Re: Phone number of iPhone not in reports

schmatzp wrote:

>
> Yes it is,
> or seems to ...
> I have information like battery status , last location ... etc


Hmm... I see this as well in my organizations, but not sure why this is. All the features work just fine.
Maybe it could be the device that does not allow the sync of phone number.


--
Niels

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schmatzp1 Absent Member.
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Re: Phone number of iPhone not in reports

I also check the following :
iPhone -> settings -> phone -> my number : and it is set !
iPhone -> settings -> phone -> calls -> show my caller ID = ON

isn't it due to the carrier ? my carrier is not in the available list ?

Pascal
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nop19832 Absent Member.
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Re: Phone number of iPhone not in reports

schmatzp wrote:

>
> I also check the following :
> iPhone -> settings -> phone -> my number : and it is set !
> iPhone -> settings -> phone -> calls -> show my caller ID = ON
>
> isn't it due to the carrier ? my carrier is not in the available list
> ?
>
> Pascal


I don't think the carrier set the limitations, since all my devices use the same carrier, but not all of them sync the phone number.

--
Niels

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nop19832 Absent Member.
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Re: Phone number of iPhone not in reports

schmatzp wrote:

>
> That remains strange, indeed !


Indeed... are you able to create a SR on this?

--
Niels

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schmatzp1 Absent Member.
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Re: Phone number of iPhone not in reports

do they all have the same iOS version ?
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schmatzp1 Absent Member.
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Re: Phone number of iPhone not in reports

SR ?
No it's a test/eval env. 😞
=> no SR !
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nop19832 Absent Member.
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Re: Phone number of iPhone not in reports

schmatzp wrote:

>
> do they all have the same iOS version ?


It's random... iOS 4,5,6 and some of them all are missing the phone number.

--
Niels

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nop19832 Absent Member.
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Re: Phone number of iPhone not in reports

schmatzp wrote:

>
> SR ?
> No it's a test/eval env. 😞
> => no SR !


Aha... okay 😉

--
Niels

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wyldkao Absent Member.
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Re: Phone number of iPhone not in reports

Hi all
I am testing ZMM 2.6.0 , I also could not see phone number on user list ...My iOS is iPhone4S:16G:IOS 6.0.1

wyldkao
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nop19832 Absent Member.
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Re: Phone number of iPhone not in reports

wyldkao wrote:

>
> Hi all
> I am testing ZMM 2.6.0 , I also could not see phone number on user
> list ...My iOS is iPhone4S:16G:IOS 6.0.1
>
> wyldkao


Yep, I think it's a common "issue".

--
Niels

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