At the moment it is needed to send an enhancement request for any new / not supported device oid.
Often there are similar devices but with other oid. At the Moment we found that a vendor also changes oid of a vm cause of a major software release. This is very time consuming.
Having the possibility to set a "devicedriver" (like in NA) for a new Devicetype (oid) to test functionality, gives the posibility to have better functionality as with a generic or other Driver already without ER.
It will also help Microfocus to have a quicker driversupport having the information that a devicedriver is already working as aspected. Main checks can be done in NNM. ( config/status poll aso.)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.