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Enhance NNMi Cisco wireless controller support to include 'redundant' controllers

Enhance NNMi Cisco wireless controller support to include 'redundant' controllers

Enhance NNMi Cisco wireless controller support to include the movement of wireless access points across 'redundant' wireless controllers

Currently NNMi discovers Cisco lightweight access points (LWAP) registered to a controller as 'chassis', and monitors their availability through polls to each controller.
However, if you use 'redundant' controllers, like my company, and configure your LWAPs as such, and an LWAP registers to a new controller, NNMi generates an incident for that LWAP (chassis) being down on the original controller, even though that LWAP is now shown as a chassis on another controller.

We were excited and pleased intially to see that NNMi was monitoring the status of our LWAPs, however, I have had to suppress the 'Chassis Down' incidents as we were getting too many false positives.

I originally opened a case with MicroFocus for this issue as a product bug/failure, but was eventually told by Support that it was a feature not supported, and to submit it as an idea through the new Enhancement process.

I did find an internal HP document describing the same issue:

"NNMi QCCR1B160488 NNMi's discovery and monitoring can capture the movement of up to 70 wireless access points across wireless controllers"

Thanks for considering this request

2 Comments
Micro Focus Expert
Micro Focus Expert
Status changed to: Waiting for Votes

The idea has received an initial review to ensure adherence to our idea submission and community guidelines. More information may be needed at this stage and we expect the community to help prioritize the idea with comments and community support (votes/kudos)..

Super Contributor.. NioByte Super Contributor..
Super Contributor..

 This feature would be beneficial, as in a very large environment (>10k LWAPs) not creating incidents for redundant wireless controllers will reduce the amount of incidents generated. As I have too suppressed the chassis down incidents for the LWAPs as too many are received in a short period.

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