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[Support_Tip] Network Automation (NA): How to change the IP address for a single core NA server

Hi all!

 

An issue that we have seen a lot is the result of customers changing the IP address of their NA core and not doing it correctly, doing the wrong thing, or not doing everything that needs to be done.

 

Here is a document that wil show you how to change the IP address of a single core and all the little pieces that go with it;

 

KM00575639

 

 

 

Joe

Online outReach Resource
HP Support

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4 Replies
Commodore Commodore
Commodore

Is there any updated link for this KM?

The previous link no longer works

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Fleet Admiral
Fleet Admiral

can you try with this one?

https://softwaresupport.softwaregrp.com/doc/KM00575639

Pedro A. Batista
Customer Support Engineer

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Commodore Commodore
Commodore

That worked! Thanks

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Commodore Commodore
Commodore

Another item that needs to be updated when changing the IP is the:

appserver.rcx file.

 

There's a line in the config that covers the distributed component:

 

<!-- com.rendition.connect.DistributedComponent options -->
<option name="connect/AppServerURL">YOURSERVERIP:1099</option>

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