Outstanding Contributor.. tomkool007 Outstanding Contributor..
Outstanding Contributor..

Take Snapshot: Problem accessing device

Hello Expert,

We are facing problem with some of the devices, 

This task did not complete. Failed to connect via ssh. Failed to connect via SSH to on port 22. Connection refused.

NA error.JPG

Best Regards,
1 Reply
Micro Focus Expert
Micro Focus Expert

Re: Take Snapshot: Problem accessing device

Hi @tomkool007 ,

have you patch recently?

it could be that these devices use a SSHv1, there is a property for some of those:

on the Adjustable_options.rcx on NA server add this just before the </options> tag

<option name="crypto/fips/dhGroupBackwordCompatible">false</option>


Pedro A. Batista
Customer Support Engineer

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