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ATTENTION: Network Node Manager Online Expert Day on January 21-22, 2014!

Hello Everyone,

 

Network Node Manager is hosting an Online Expert Day on January 21-22, 2014!  Mark this on your calendars! 

 

If you are a customer with a support contract, then we would like to invite you to join us in the Network Node Manager Support Customer Forum  on January 21st to 22nd when HP product Experts will be online for 24 hours to answer any questions regarding the following topics:

 

 

  • NNM 9.2 Upgrade Issues
  • Application Failover (AF) including:

       

AF- Overview and architecture

AF- Installation

AF- Configuration

AF- Data handling

AF- Troubleshooting

 

 

What is an Online Expert Day?

 

Online Expert Day is an event when HP product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions.  Online Expert Days give you a chance to talk directly with the HP Experts.

 

How does the Online Expert Day event work?

 

Starting on January 21st at 08:00 AM Pacific Standard Time (11:00 AM Eastern Standard Time / 4:00 PM Eastern Standard Time / 4:00 PM Greenwich Mean Time), log in to the Network Node Manager Support Customer Forum and post your questions.  The Online Expert Day will end on January 22nd at 08:00 AM Pacific Standard Time (11:00 AM Eastern Standard Time / 4:00 PM Eastern Standard Time / 4:00 PM Greenwich Mean Time).

 

HP Experts will be online for 24 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies".  An online conversation will be born!

 

To participate, you do need access to the Network Node Manager Support Customer Forum.

 

If you don’t have access, please add your Support Agreement ID (SAID) to your HP Passport profile and log in again.

 

If you have a valid support contract and are still experiencing issues, please send an email to swcommunity@hp.com.

 

For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HP Passport profile, please click here.

 

If you have questions regarding the Online Expert Day event, please reply to this message.

 

We look forward to your attendance and your questions!

 

 

Regards,

 

Michelle

HP Software Online Support Services

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