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Regular Contributor.
Regular Contributor.
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Error In "Installation Verification" for iSPI Traffic (NNMi Web-service check failed. Check login cr

Hi Team,

We have recently installed NNMi SPI Traffic Extension Pack on NNMi and Master and Leaf Collectors on seperate servers. Everything worked fine, but when we go to SPI for Performance Traffic configuration from NNMi -> COnfiguration -> "NNM iSPI For Performance Traffic Configuaration" -> System Health -> "Installation Verification" and click on "Validate" We are getting below error NNMi login validation.

Error Message: "NNMi Web-service check failed. Check login credentials"

I have attached screenshot of the same. I have provided NNMi's default administrator account "system" for login. But it is failing with that error. Please help if any one already faced this kind of error.

Please help.

 

 

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Error In "Installation Verification" for iSPI Traffic (NNMi Web-service check failed.

Hello HPOV_Team

Thanks for posting..

This issue can be related to different causes, for example there is a possibility that his is caused by the NNMi web service you are using for the integration, a problem with certificates or in the configuration files, for that reason I would recommend you to open a support case for troubleshooting.

Regards,

Vincent Montenegro Mena
Customer Support Engineer

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Trusted Contributor.. Trusted Contributor..
Trusted Contributor..

Re: Error In "Installation Verification" for iSPI Traffic (NNMi Web-service check failed.

Hi,

 

Did you fixed the issue ? I'm facing the same.

 

Kind Regards,

 

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Respected Contributor.
Respected Contributor.

Re: Error In "Installation Verification" for iSPI Traffic (NNMi Web-service check failed.

I hope you didn't miss creating a user with Web role in NNMi prior to installing the traffic extension

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