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Super Contributor.
Super Contributor.
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Error opening traffic configuration window after upgrade

I've have just upgraded all the components of my NNMi server from 10.00 to 10.10 then to 10.20. I'm now getting an 404 error when I try to open the traffic configuration window -

HTTP Status 404 - /nms-spi-traffic/traffic.jsp

type Status report

message /nms-spi-traffic/traffic.jsp

description The requested resource (/nms-spi-traffic/traffic.jsp) is not available.

Looking in the log files I'm seeing the following -

Could not decrypt system password: {ENC:AES256}0Fz15MzUfq+UDDMpGrIHRynRYdtGgN4gF2WL0=due to An internal error has occurred

Has anybody seen this before or have any suggestions on how to resolve it?

Many thanks

Cherry

 

 

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Respected Contributor.
Respected Contributor.

Re: Error opening traffic configuration window after upgrade

Hello Cherry

Did you already try resetting the system password? Is your Master collector able to access the NNMi?

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