Highlighted
Super Contributor.
Super Contributor.
321 views

Frequent Address Not Responding Alerts

Hi Experts,

NNMi version: 10

OS: windows server 2008

We are getting frequent address not responding alert

I understand that alert Indicates an address is not responding to ICMP, but all the interface IP icmp ping response is working fine, all the links are up and running.

But still we are getting these alerts and not able to conclude what is the issue, although status tab shows the status change time but network team is confirming that there is no issue with ping.

Please advice how to solve this  problem.

0 Likes
1 Reply
Highlighted
Acclaimed Contributor.
Acclaimed Contributor.

Re: Frequent Address Not Responding Alerts

Abhishek,

  The best approach is to open a support case and work with one of our engineers to investigate what is going on.  Typically I would get a network trace of some of the devices showing the problem and then analyse the timings of what is going on.  The most common issue is the configuration of the retries and the timeouts for the devices.  These need to be tuned so that the device responds before NNMi times out the requests.  The network trace can help identify what values to use and can confirm this is the problem.  Other problems could be firewalls blocking and dropping packets, overloaded slower and less capacity links leading to packets being dropped etc.  So an investigation may be needed and if you need help then open a case.

  All the best

Dave Y

MicroFocus Support
Viewed the Support tips? Search for "(NNMi) Support Tips" and order by Date to get the list
The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of MicroFocus
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.