Absent Member.
Absent Member.
481 views

NNM9 not retrieving ifIpAddr

Hi all,

I have a problem with NNM9 running on Solaris 10.

After discovering my network, I'm not able to rerieve the IP Address information on any Interface form.

The only IP I can see, are those related to the management interfaces (used to seed the discovery too).

Any suggestion on this trouble?

 

Thanks in advance for the support,

 

Giovanni

 

 

0 Likes
6 Replies
Absent Member.
Absent Member.

Hello Giomucci ,

 

What do you see under "Inventory>Custom IP Addresses"?  Is the form filled up with IP address information?

0 Likes
Absent Member.
Absent Member.

Hi Daniel,
thanks for your reply!
I checked the form and I found many Ip Addresses.
The strange behaviour consists in the fact that I can't retrieve the IP for interfaces on which is configured a Vlan...just the physical address.
Is there a way to solve this problem?

0 Likes
Absent Member.
Absent Member.

What you describe is not expected behavior from NNM (At least of of the box). Let's check to verify there isn't a configuration keeping NNM from discovering IP's outside of the management address.

 

Under "Discovery Configuration" > "Excluded IP Addresses" tab, what do you have populated in the form? Also check the "Excluded Interfaces" tab.

 

 

Thanks,

 

David

0 Likes
Absent Member.
Absent Member.

Hi David ( I apologize for the previous Daniel 🙂 ),
in the discovery configuration there are not exclusions (both IP and interfaces)...
what could I check?
Thanks,
Giovanni

0 Likes
Absent Member.
Absent Member.

It isn't normal NNM is not populating IP addresses for phisical interfaces. 

 

You can check SNMP on one device using the nnmsnmpwalk.ovpl command and verify there are IP addresses being offered to NNM via SNMP.

 

Are you using the embedded database or external?

 

otherwise I would immediately open a support case with HP and see what they come up with.

 

Best Regards,

 

David

0 Likes
Admiral
Admiral

I have also faced the same issue for Bluecoat Devices and no solution yet.

Regards,
hp4u
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.