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Respected Contributor.. lecklesd Respected Contributor..
Respected Contributor..

NNMi 2019.05 upgrade from 10.21 is failing preinstall check

Customer is trying to upgrade from 10.21 to 2019.05. The upgrade fails at the preinstall check because the 'packages' command exited with a 129 error code. The upgrade fails. This happens no matter what version we try to upgrade to from 10.21. The OS is RedHat 6.1 and there is plenty of disk space available in the base directory which we have configured to /opt/tmp.

Running the installer in DEBUG mode shows a number of messages indicating that the 48 packages will be installed by the RedHat Package Manager. The state of all the packages in the DEBUG output show that all the packages are in a 'pending state' when the packages command finishes its run the 48 packages have not been installed and the command exits with a 129 back to the main script running the upgrade.

Has anyone else ever run into this issue?

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