NNMi 9.20 installation Error in W7

[vasanthapr335]

hi ,

      I have W7 64 bit PC . For testing i want to install NNM 9.20 in it. During installation i got error .

I have attached screen-shot and its log file .

     Please suggest .

Thanks .

[trinhdong]

Hello Vasan,

Kindly notice that windows7 64 bit OS is not supported.

You might find the belows is the windows OS supported Versions:
Windows Server 2008 x64 Datacenter Edition with Service Pack 2
Windows Server 2008 R2 x64 Datacenter Edition with Service Pack 1
Windows Server 2008 x64 Enterprise Edition with Service Pack 2
Windows Server 2008 R2 x64 Enterprise Edition with Service Pack 1
Windows Server 2008 x64 Standard Edition with Service Pack 2
Windows Server 2008 R2 x64 Standard Edition with Service Pack 1
Incase, make sure that your system meets the OS supported versions as list in the NNMi support matrix docs. Then i suggest to check below details before installation:
1. Check in Windows task bar area if any Anti-virus sign/symbol is there.
2. Check in Task Manager >> Processes if any process related to any AV.
3. Turn off UAC.
4. Ensure that the following ports are open:
NNMi uses several well-known ports that must be available on the NNMi management server before installing NNMi. Verify that all of the following ports are available before installing NNMi:
• TCP Ports 80, 443, 1098, 1099, 3873, 4444 through 4446, 4457 through 4460, 5432, 7800 through 7810, 8083, 8886, and 8887
• UDP Port 162

NNMi 9.2x Support Matrix docs:

http://support.openview.hp.com/selfsolve/document/KM1398344

Hope this help!

[JoseVindas1035]

Hello Vasan,

Excellent question, when you finish to review the support environment-

Please take into a account that NNMi need some hardware requirements as you can see in the document before to do a real installation.

Please let me know if you need more documentation, that I will be in the best disposition to provide you the documentation that you need.

J.Vindas

[vasanthapr335]

Hi J.Vindas,



                        Thanks for your reply . As you suggested i have tried even in Windows Server 2008 R2 also .I got error like "

 attempt verifying the existence of the package HPOvNmsAS 9.20.000 (HP NMS Application Server Package) failed. "

         I have attached log file. I have also enabled IIS,java . No antivirus installed in server . Still i got same error .

 

Thanks

[trinhdong]

Hello Vasan,

Could this be the media issue? Did you with checksum?

You might want to obtain another media by go to the following:

https://h20575.www2.hp.com/usbportal/softwareupdate.do?lang=en&cc=us&hpappid=PDAPI_PRMO_PRO2_USB

Hope this help!

[vasanthapr335]

Hi ,

          Thanks . But i tried with NNM 9.10 also. I got same error . And same media i used before also .

thanks,

[vasanthapr335 · Accepted solution]

Hi experts ,

                      It was issues with Winodws OS . Its possible to install NNM in W7 64 bits. As i said earlier i am using this to testing . After windows updates it installed .

thansk,