(NNMi) Support Tip: Some pointers in respect to Custom Poller incidents
I have recently has the opportunity to look at a couple of scenarios based around the Custom Poller incidents. One was related to the customisation of them and the other was related to viewing the incidents generated from various different views. The following two documents are the result and will hopefully provide useful information if you are ever working with these incidents.
KM03282141 CustomPolledInstanceOutOfRange (and others ) incident enrichment issue when using Interface Settings
KM03282827 Why is there an apparent inconsistency in viewing Custom Poller incidents
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