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NNMi Upgrade from 10.10 to 10.20 - portal not opening

Upgraded NNMi from 10.10 to 10.20

No errors on upgrade.

The portal <FQDN>/nnm not answering.....times out

The server is not listening on port 443.

How do you restart? open? port 443?

How do I verify all ports are in the necessary state?

 

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Honored Contributor.

Re: NNMi Upgrade from 10.10 to 10.20 - portal not opening

Hello,

Have you try accessing the default http://<FQDN>:80/nnm 

Does it work?

Regarding 443 port. Please review the Deployment and also the Hardening guide to confirm SSL and https access is properly configured.

Please also validate in the following file, the current port configured:

Windows: %NNM_CONF%\nnm\props\nms-local.properties

Linux: $NNM_CONF/nnm/props/nms-local.properties

Per example:

# HTTP Ports
nmsas.server.port.web.http=80
nmsas.server.port.web.https=443

Best Regards

Veronica Gismero
The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HPE.
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution. If you are satisfied with anyone’s response please remember to give them a KUDOS and show your appreciation.

 

Micro Focus Support
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Re: NNMi Upgrade from 10.10 to 10.20 - portal not opening

Hi Veronica

Thank you for the suggestions....

nms-local.properties contains the information you suggested below....

accessing the default http://<FQDN>:80/nnm gives me the same response as http://<FQDN>/nnm ...

"This page cannnot be displayed"

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