Vice Admiral
Vice Admiral
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NNMi User Account Mapping

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I have a users that have Admin Role Access and I would like to drop them to Operator Level 2. When I go into User Account Mappings and select the User ID It doesn't let me change the mapping levels. Is their a way to lower their levels or do I have to delete their ID's and recreate them with the new user levels.

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Micro Focus Expert
Micro Focus Expert

Hi John,

No need to remove the user, just the user account mapping associating this user to the admin role.

The current user account mapping can be removed directly the main "User Account Mapping" view, by selecting the corresponding mapping entry without opening it, then deleting the mapping entry using the Delete icon shown on the top right of the view.

Once the mapping is deleted you can then create the new one, associating the user to the Operator leve2 group.

All the best

Marie-Noelle

Micro Focus Customer Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.

If you are satisfied with anyone’s response please remember to give them KUDOS and show your appreciation.

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Micro Focus Expert
Micro Focus Expert

Hi John,

No need to remove the user, just the user account mapping associating this user to the admin role.

The current user account mapping can be removed directly the main "User Account Mapping" view, by selecting the corresponding mapping entry without opening it, then deleting the mapping entry using the Delete icon shown on the top right of the view.

Once the mapping is deleted you can then create the new one, associating the user to the Operator leve2 group.

All the best

Marie-Noelle

Micro Focus Customer Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.

If you are satisfied with anyone’s response please remember to give them KUDOS and show your appreciation.

View solution in original post

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