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NPS do not process Metric files coming from the iSPI traffic

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Dear Support, 

I am having an issue with the NPS stopped processing the iSPI traffic data ( Metric files ) from the final folder, although, the NPS works on the Metric files coming from the NNMi with any issue.

Traffic leaf process the flows normally.

traffic master processes the data coming from the leaf server without any issue and send the metric files to the final folder.

so any idea how to force the NPS to access the specified folder for the Metric files and make it process these files.

Note : I was having an issue with the NPS database and returned back to the previous snapshot and when the NPS came up it was giving me a message ( trust relationship ), but anyway, like I said the NPS process the Metrics files coming from the NNMi without any issue 

 

Best Regards 

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Respected Contributor.
Respected Contributor.

Re: NPS do not process Metric files coming from the iSPI traffic

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Hello All, 

I solved the issue and here's how

it just needs a couple of restarting the Master traffic server and each time you need to modify in the NPS validation field from the ( NNM iSPI Performance traffic configuration ) side at the NNMi and also to modify the nnm.extended.properties files at the Master collector side ( Both Paths need to be the same )

 

Best Regards,

Shady kozman 

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Re: NPS do not process Metric files coming from the iSPI traffic

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Hi,

I have seen few times that processing of "final" files stuck due to data file corruption. Try to deleted a few oldest files in "final"  and see if processing will resume.

my 2 cents,
Gedas

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Re: NPS do not process Metric files coming from the iSPI traffic

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Hello Gediminas, 

Thanks for your reply. I've already done that, but it still can't process these files so any clue how to solve this issue?

 

Best regards,

Shady kozman

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Respected Contributor.
Respected Contributor.

Re: NPS do not process Metric files coming from the iSPI traffic

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Hello All, 

I solved the issue and here's how

it just needs a couple of restarting the Master traffic server and each time you need to modify in the NPS validation field from the ( NNM iSPI Performance traffic configuration ) side at the NNMi and also to modify the nnm.extended.properties files at the Master collector side ( Both Paths need to be the same )

 

Best Regards,

Shady kozman 

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