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Absent Member.. BastiBr Absent Member..
Absent Member..
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NPS: iSPI Performance: ERROR: Auth. issue! & Connection issue!

 

Hello,

my problem is that I can't work with the NPS anymore. When I select a device and then click on "Actions"->"Reporting-Report Menu" I get the error messages attached. The NPS worked before... any ideas?

 

System:

Operating System: Windows Server 2008 R2

System Information: HP Network Node Manager i Software 9.10,9.11.002

 

HP NNMi and NPS running on the same machine.

 

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5 Replies
LindsayHill Acclaimed Contributor.
Acclaimed Contributor.

Re: NPS: iSPI Performance: ERROR: Auth. issue! & Connection issue!

Because you've obscured the name in the screenshot, I can't tell for sure, but it looks like you're connecting to NNMi using either an IP, or a short DNS name. Try connecting to NNMi using the FQDN, and then launching iSPI - does that work?

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Absent Member.. AKUK Absent Member..
Absent Member..

Re: NPS: iSPI Performance: ERROR: Auth. issue! & Connection issue!

Try logging out of NNMi then try to launch NPS UI directly from Start => All Programs => HP => NNM iSPI Performance => Report Menu.
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Absent Member.. BastiBr Absent Member..
Absent Member..

Re: NPS: iSPI Performance: ERROR: Auth. issue! & Connection issue!

Hello northlandboy,

 

I'm connecting to NNMi using the FQDN..... I thought I do that... but it was the short DNS name (got a new workstation and I'm still setting it up).

So you are right...

 

Thanks for your reply!

and sorry for not to see the wood for the trees.

 

Basti

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Absent Member.. BastiBr Absent Member..
Absent Member..

Re: NPS: iSPI Performance: ERROR: Auth. issue! & Connection issue!

Hello AbdullahKamal,

 

thanks for your reply.

Launching NPS UI directly from Start => All Programs => HP => NNM iSPI Performance => Report Menu worked.

It was my fault that I was not able to run the report menu out of the NNMi.

 

Basti

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LindsayHill Acclaimed Contributor.
Acclaimed Contributor.

Re: NPS: iSPI Performance: ERROR: Auth. issue! & Connection issue!

Good to hear that it is working now. 

 

I think it's a weakness of the products, that something that is marketed as "tightly integrated" actually turns out to be pretty loosely integrated, and relies on things like you using the FQDN, and doesn't give you much in the way of useful error messages.

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