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Absent Member.. Absent Member..
Absent Member..
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PI login problem

Hello,

 

I got a question from one of our customers in LAR using an old and unsupported version of PI 5.1.

 

The customer contacted us because they are not able to login to PI, the password field is disabled (see screenshot below). Have you seen this one before?

 

Any ideas/suggestions where to look to fix this issue.

 

Thanks in advance,

 

Please see the attachment for the screenshot.

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Absent Member.
Absent Member.

Hai,

 

 If your server is windows please disable the IIS(Internet Information Service). Else Please ensure TCP Port 80(or your pi server web access port) is not used by any other applications.

 

Rgrds,

Palanivelu.

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Fleet Admiral
Fleet Admiral

try to restart the PI httpd process & see how it goes

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