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GKatsanevakis
Captain
Captain
‎2021-01-11 20:12
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QA SPi iRA agent installation in SUSE 12 SP4 installer issue

Hello,

an iRA installation fails  in SUSE 12 SP4 because of wrong data dir (reported wrong in the gui  as /opt/OV/nonOV/NMCNetSNMP/include/net-snmp/agent/var_struct.h) which normally the default is the /var/opt/OV after net-SNMP (HPOvNMCNetSNMP)  installation 

the error  message in the log is:

ERROR - Problem generating the application install xml file.java.io.FileNotFoundException: /opt/OV/nonOV/NMCNetSNMP/include/net-snmp/agent/var_struct.h/datafiles/MicroFocusOvInstaller/HPOvIRA.xml (Not a directory)
 
the installation finished with this error and the correct file is not created in the 
/var/opt/OV/datafiles/MicroFocusOvInstaller/HPOvIRA.xml
 

BR,

George

 

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GKatsanevakis
Captain
Captain
‎2021-01-12 21:53

it looks that without install of HPOvNMCNetSNMP  the iRA install gets the correct data path /var/opt/OV

but then fail again in the emb.jdk installation ...

 

2021-01-12 23:06:37,232 INFO - The script /tmp/install.dir.10238/Linux/resource/jre/bin/java -CONSOLE has returned a value of 1
2021-01-12 23:06:37,233 ERROR - There was a failure with this installation action for NNM iSPI for Quality Assurance iRA 11.20.001. Installing Embedded-JDK has returned a non-zero error code. NNM iSPI for Quality Assurance iRA will not be installed.

 

in the SUSE 12 SP4 there is by default already installed the net-snmp & the open-jdk

 

Also the follow tests didnt have any better result :

 

./setup.bin -f /files/ira.2020.11/iRA/installer.properties     (ignores the properties file changes)

./setup.bin -DdataDir=/var/opt/OV  -add HPOvIRA              (not accepted the -add option)

./setup.bin  -DdataDir=/var/opt/OV     

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