QA SPi iRA agent installation in SUSE 12 SP4 installer issue


an iRA installation fails  in SUSE 12 SP4 because of wrong data dir (reported wrong in the gui  as /opt/OV/nonOV/NMCNetSNMP/include/net-snmp/agent/var_struct.h) which normally the default is the /var/opt/OV after net-SNMP (HPOvNMCNetSNMP)  installation 

the error  message in the log is:

ERROR - Problem generating the application install xml file.java.io.FileNotFoundException: /opt/OV/nonOV/NMCNetSNMP/include/net-snmp/agent/var_struct.h/datafiles/MicroFocusOvInstaller/HPOvIRA.xml (Not a directory)
the installation finished with this error and the correct file is not created in the 




Labels (1)
  • O

1 Reply

it looks that without install of HPOvNMCNetSNMP  the iRA install gets the correct data path /var/opt/OV

but then fail again in the emb.jdk installation ...


2021-01-12 23:06:37,232 INFO - The script /tmp/install.dir.10238/Linux/resource/jre/bin/java -CONSOLE has returned a value of 1
2021-01-12 23:06:37,233 ERROR - There was a failure with this installation action for NNM iSPI for Quality Assurance iRA 11.20.001. Installing Embedded-JDK has returned a non-zero error code. NNM iSPI for Quality Assurance iRA will not be installed.


in the SUSE 12 SP4 there is by default already installed the net-snmp & the open-jdk


Also the follow tests didnt have any better result :


./setup.bin -f /files/ira.2020.11/iRA/installer.properties     (ignores the properties file changes)

./setup.bin -DdataDir=/var/opt/OV  -add HPOvIRA              (not accepted the -add option)

./setup.bin  -DdataDir=/var/opt/OV     

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.