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SSO Is not working for NNM and HP NA integration.

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Hi

Need help regarding the SSO Is not working for NNM and HP NA integration.

Details are as :

1) Cross launch is working from NNM to NA.

2) From NA To NNM sso is working fine.

3) nnm-ui.properties and lwsso* configuration is fine.

 

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Re: SSO Is not working for NNM and HP NA integration.

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Hi

 

After match the user from NNM to NA issue is resolved. i.e Need to create the same user in NA  for which we are trying to lauch  The SSO from NNM.

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Re: SSO Is not working for NNM and HP NA integration.

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Hello,

 

I am not able to determine the "not working" in your post. Can you please add more details.

 

Thanks and kind regards

 

Allessandro

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Re: SSO Is not working for NNM and HP NA integration.

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Hi,

 

While cross launching from NNM to NA Cross launch is working fine but NA is not login diredctelly its ask access details.

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Re: SSO Is not working for NNM and HP NA integration.

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Hello,

 

I will be able to check my setup in our lab tomorrow, but first questions are:

 

do you use the FQDN in the URL of the web browser?

Are the systems in the same DNS domain?

 

Kind regards

 

Allessandro

 

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Re: SSO Is not working for NNM and HP NA integration.

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Hi

PFB :

1) do you use the FQDN in the URL of the web browser?  YES

2) Are the systems in the same DNS domain?  YES

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Re: SSO Is not working for NNM and HP NA integration.

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Hello,

 

some more questions:

 

  • Does your user account exist in both tools (same login name)?
  • Did you set/use these settings from the NNMi property file nms-ui.properties:

com.hp.nms.ui.sso.isEnabled = true

initString=<Your Init String>

  • Have you modified the configuration file <NA_HOME>/server/ext/jboss/server/default/conf/lwssofmconf.xml on the NA server:


enableLWSSOFramework="true"
lwssoValidation block: <domain>same.domain.as.nnmi.com</domain>
crypto tag: initString <init string from NNMi prop file>

 

Finally, did you restart the NNMi and NA processes?

 

Kind regards

 

Allessandro

 

 

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Re: SSO Is not working for NNM and HP NA integration.

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Hi

all configuration is fine as metion on your solution but still facing the same issue.

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Re: SSO Is not working for NNM and HP NA integration.

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Hello,

 

please enable tracing on NA server (Admin > Troubleshooting: Enable logging for "system/authenticate/sso") and reproduce the issue.

Does the log file /opt/NA/server/ext/jboss/server/default/log/server.log contains any hint?

 

HTH and kind regards

 

Allessandro

 

 

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Re: SSO Is not working for NNM and HP NA integration.

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hi

After enabling the Logging level as guided by Below getting the below hints:

2017-04-13 15:03:13,355 ERROR [org.apache.commons.httpclient.MultiThreadedHttpConnectionManager] (Thread-TaskID-19813511) Host connection pool not found, hostConfig=HostConfiguration[host=http://xxxxxxxxxxx.com:8080]

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Re: SSO Is not working for NNM and HP NA integration.

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Hello,

 

just a last question before you should open a support case:

 

did you specify the FQDN of the NA server in the NNMi Integration Configuration form (not the Hostname/IP address of the NA server)?

 

Kind regards

 

Allessandro

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Re: SSO Is not working for NNM and HP NA integration.

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NO.

I am using the IP address of the NA serevr in NNM -NA integration.

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Re: SSO Is not working for NNM and HP NA integration.

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Hello,

 

that could be the problem (see https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM00286903 if you have a running support contract).

 

HTH and kind regards

 

Allessandro

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