The Operation Manager for Windows do not start .
The Operation Manager for Windows do not start , when i call the console it send this message : "" The user roles could not be read. Please make sure that the database and Security Server are up and running.
These services terminated unexpectedly, each one has done this action 1 time, i try to restart each one of them, but the console never start.
The server is a Window Server 2008 R2 .
Re: The Operation Manager for Windows do not start .
You can try the below ideas:
- Check current connection status with DB.
- Check in ODBC the current authentication method.
- Check whether DB has the users: HP-OVE-User and HP-OVE-Deleg-User.
- In Active Directory check for users that are opening MMC console. Add them in case they are not listed.
In case issue persists, I recommend you open a ticket with OMW team to analyze this issue properly.