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iSPI not showing report for few devices, though performance polling is enabled

Hi All,

We have NNMi 10.20, and iSPI integrated.

We have 500+ devices in SNMP and performance pollng is ebaled for all.

Few switches and firewalls which are also added to filter list, and we can see the performance data like CPU, Memory in node sensor gauges in the devices.

But that devices i not showing any data in iSPI report. it gives message "no data available"

Can someone suggest what can be the issue here.

Regards,

Hanumant

 

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Re: iSPI not showing report for few devices, though performance polling is enabled

Hello Hanumant,

 

the gauges have no realtionship to the collected performance data as the gauges uses are real-time SNMP requests. Please select one of the devices and check the monitoring settings via menu item "Actions > Configuration Details > Monitoring Settings". Is Performance Polling enabled?

 

HTH and kind regards

 

Allessandro

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Re: iSPI not showing report for few devices, though performance polling is enabled

Hi Allessandro,

 

Performance polling is enabled for those devices.

Model name:  WS-C4507R, Nexus5548, Nexus 1000V, Cisco ASA 5520 Firewall, WS-C3750X-48PF-L


Please see screenshot attached. All devices has performance polling enabled.

Still there is not data.

Please suggest.

 

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Re: iSPI not showing report for few devices, though performance polling is enabled

Hello Hanumant,

 

can you see that files are placed in these directories:

/var/opt/OV/shared/perfSpi/datafiles/metric/working

/var/opt/OV/shared/perfSpi/datafiles/metric/final

 

You should see that files are "prepared" in the working directory and then moved to the final directory.

The NPS reads the final directory, copies the files to the NPS system and deletes the files on the NNMi system.

 

If the final directory is filled with files which are not deleted over time, you can be sure that the NPS is not working correctly. If so, check the prspi.log on the NPS and issue statusALL.ovpl to check the state of the NPS services.

 

HTH and kind regards

 

Allessandro

 

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Re: iSPI not showing report for few devices, though performance polling is enabled

Hi Allesandro,

I checked both working and final directory.

There are no old files in final directory , and working directory contains 2 files which might get processed in sometime.

NPS is running OK, I checked the status.

These are supported devices by NNMi as per the support matrix, not sure which direction to look into.

Have logged the support case but no response yet.


Regards,

Hanumant

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Re: iSPI not showing report for few devices, though performance polling is enabled

Hello Hanumant,

 

please select on of the devices and issue a status poll. Can you find something like this in the output:

 

Policy: Cisco CPU Performance Monitoring (Revised)
Target: 13.1.1.1
Poller: NnmSnmpPoller, Target Responding: true, Poll Successful: true, Poll Duration: 335 mSec
Object | cpu5s | cpu1m | cpu5m
-------|-------|-------|------
CPU    | 1     | 2     | 2   

 

If you select the device, did the tab "State Poller" in the Analysis Pane contains any "Performance Monitoring" sections?

 

BR Allessandro

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Re: iSPI not showing report for few devices, though performance polling is enabled

Are you using Type 1 or Type 2 reports. Please note that if this is a new group and you are selecting Type 1 report and still expecting to see the old data, this is not going to work. 

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