Highlighted
Respected Contributor.. Respected Contributor..
Respected Contributor..
413 views

snmp agent not responding for few devices in version 10.30.653 - URGENT

Hi All,

We have NNMi 10.30 on RHEL which is on standalone in DC. What we are observing is for few devices snmp agent is not responding. There was a firewall acitivty where customer has changed the firewall from Checkpoint to Palo Alto, after changing we are seeing this issue. This snmp agent not responding is not happening for all the devices but it is for few devices in 100 but in random.

When we run snmpwalk for a node from the command line it works, if I do the Status Poll from the console only i get the ping response which is true and rest if it is unable to get the data. 

Please if anybody can help in this issue.

Thanks and Regards

Vinay S Kadival

0 Likes
2 Replies
Highlighted
Acclaimed Contributor.. Acclaimed Contributor..
Acclaimed Contributor..

Re: snmp agent not responding for few devices in version 10.30.653 - URGENT

IMHO, its a firewall configuration issue.

Have a nice day 🙂

Andy Kemp
I've lasted longer in the technology industry than most certifications.
0 Likes
Highlighted
Established Member..
Established Member..

Re: snmp agent not responding for few devices in version 10.30.653 - URGENT

It sounds like your new firewall isn't configured to allow SNMP traffic to those hosts.  If nothing has changed on the NNMi side (configurationwise) then it has to be the firewall like Andy said above.

The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution,If you are satisfied with anyone’s response please remember to give them a KUDOS and show your appreciation.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.