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Absent Member.
Absent Member.
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Access is Denied error

We are upgrading our XP (Client 4.91SP5) pcs to Windows 7 Professional 64-bit (Client 2 SP3) and are experiencing "access denied" errors when a user tries to open a file already in use by another user. I've tried installing Client 2 SP3 IR6 and the problem still persists. We do not have this problem with the XP systems. They get a message stating the file is already open and do you want to open it in read only mode. This problem is affecting all files whether they be Office 2010, PDFs, etc. Has anyone seen this? Is there a specific version of the Client that fixes this?
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Micro Focus Expert
Micro Focus Expert

Re: Access is Denied error

Hi

What OS and Support Pack version is the server in question?

Cheers,
Laura Buckley

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Micro Focus Expert
Micro Focus Expert

Re: Access is Denied error

OH - one more thing, on the client, under advanced options, is File Caching turned OFF?
Laura Buckley

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Absent Member.
Absent Member.

Re: Access is Denied error

It was the File Caching. For some reason, the Client GPO for Windows 7 got changed and it was turned on.
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Micro Focus Expert
Micro Focus Expert

Re: Access is Denied error

Hi,

Glad that you got it fixed. Thanks for the feedback.

Cheers,
Laura Buckley

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