Anonymous_User Absent Member.
Absent Member.
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Arcserve cannot login

Have Arcserve installed on a server (nw6sp5). Backup job started
failing w/ an error "Login Failed".

I have the job submitted w/ my admin user, and it just will not log in.
I've run dsrepair (even w/ -n1 option), fixed all errors and sync'd the
replica, all to no avail.

Suggestions?

Steve

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2 Replies
ataubman Absent Member.
Absent Member.

Re: Arcserve cannot login

What changed between when it last worked and first didn't work? Can you log in as the same admin user from a PC? On the server console (use ConsoleOne there for this test)?

Failing all else you could create a second admin user - which you should have anyway - and use that for ArcServe.

Andrew C Taubman (Sorry, support is not provided via e-mail) Opinions expressed above are not necessarily those of Micro Focus.
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Anonymous_User Absent Member.
Absent Member.

Re: Arcserve cannot login

ataubman claimed they said:

>
> What changed between when it last worked and first didn't work? Can
> you log in as the same admin user from a PC? On the server console
> (use ConsoleOne there for this test)?
>
> Failing all else you could create a second admin user - which you
> should have anyway - and use that for ArcServe.


Nothing has changed. Can login to NoRM on that box w/ admin user, can
login on a client, anything else.

Ended up using the 'local' admin user for this location for the backup
job, seems to be working now.
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