Highlighted
Absent Member.
Absent Member.

Re: Blank iManager

I ran the following:

netstat -tanpu | grep 631

It showed two instances:
tcp cupsd
upd cupsd


I killed the process and then started apache2 (it started fine).

iManager now works.

Unfortunately after a restart we get back to the original state, what should I do?
0 Likes
Highlighted
New Member.

Re: Blank iManager

deakinp,

cups is the common unix print system and also uses port 631 which can be used for the iprint service of oes. As iprint uses apache for the communication, apache binds to that address as well when it is started. When you have cups installed on the system and that one is started during the system startup it will bind to port 631 and apache later on will fail.

So two things, if you do not use cups, stop it using "rccups stop" and deactivate it from further startup when the system starts via "insserv -r cups". That should allow apache to start the next time because port 631 is no longer used by cups.

If you use cups, you should remove the iprint config from apache.

So what about that cups / iprint situation ?

Rainer
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Blank iManager

Ok, that seems to have fixed it.
0 Likes
New Member.

Re: Blank iManager

deakinp,

good to hear that it works now. Take care if the problem comes back to check the wwwrun user and www group and if they are again not available we should check why namcd crashes and they are no longer available. If that happened just once it's not good but hard to find anything about it, if that happens more often it need to be checked.

Rainer
Highlighted
Absent Member.
Absent Member.

Re: Blank iManager

Uninstall cups if you aren't using it. Cups is installed by default, and looks to be conflicting with iPrint.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.