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Cannot login to NRM - username or password is invalid

My OES2 SP1 server all of a sudden stopped working with NRM.

I can no longer login as root nor as admin to NRM on this server.

I get a "Username or password is invalid"

I've restarted the httpsk, I've restarted namcd

iMangler works fine (but I think that uses diff. information)

admin IS in the LUM configuration (but then again I've had other OES2 servers where the correct users were in LUM and stuff still didn't work properly)
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Knowledge Partner
Knowledge Partner

Re: Cannot login to NRM - username or password is invalid

kjhurni wrote:

>
> My OES2 SP1 server all of a sudden stopped working with NRM.
>
> I can no longer login as root nor as admin to NRM on this server.
>
> I get a "Username or password is invalid"
>
> I've restarted the httpsk, I've restarted namcd
>
> iMangler works fine (but I think that uses diff. information)
>
> admin IS in the LUM configuration (but then again I've had other OES2
> servers where the correct users were in LUM and stuff still didn't
> work properly)


do any other lum enabled service still work ?

--
Cheers,
Edward
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Knowledge Partner
Knowledge Partner

Re: Cannot login to NRM - username or password is invalid

I'm not sure which other "things" are LUM-enabled other than say, NSS and possibly quickfinder (quickfinder won't let me login as admin anymore either, but it gives a diff. error about not having file rights to a particular directory, although ls -al shows that the LUM-enabled group DOES have rights there).

I think the only things on this server are:
NSS
NetStorage
iManager
NRM
Quickfinder
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marrusl Absent Member.
Absent Member.

Re: Cannot login to NRM - username or password is invalid

kjhurni;1790542 wrote:
I'm not sure which other "things" are LUM-enabled other than say, NSS and possibly quickfinder (quickfinder won't let me login as admin anymore either, but it gives a diff. error about not having file rights to a particular directory, although ls -al shows that the LUM-enabled group DOES have rights there).

I think the only things on this server are:
NSS
NetStorage
iManager
NRM
Quickfinder


This might be a shot in the dark. But I had a similar problem today that was fixed by clearing the namcd cache. The first indication that the problem (which as it happens was with the NCS iMan plug-in) was by comparing the commands "id admin" and "id root" on the problem server with a system that wasn't having the problem.

In the end the fix was to run "namconfig cache_refesh". Worth a shot.

Regards,
Mark
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Knowledge Partner
Knowledge Partner

Re: Cannot login to NRM - username or password is invalid

marrusl;1790783 wrote:
This might be a shot in the dark. But I had a similar problem today that was fixed by clearing the namcd cache. The first indication that the problem (which as it happens was with the NCS iMan plug-in) was by comparing the commands "id admin" and "id root" on the problem server with a system that wasn't having the problem.

In the end the fix was to run "namconfig cache_refesh". Worth a shot.

Regards,
Mark


Thanks, but that didn't work.

I think I saw something in the log file and will have to post it. It basically says something to the effect of can't find our admin.abc user
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Knowledge Partner
Knowledge Partner

Re: Cannot login to NRM - username or password is invalid

Seems like I'm not the only one this happens to (magically stops working for no reason).

Got another OES2 SP1 server that we just setup yesterday in its own tree and logged in just fine with root and admin and now it won't work anymore either.

On the OES2 SP1 server that WAS working (in our existing prod tree), the /var/log/warn shows:

May 14 01:00:30 co-oes-sp1 volmnd[8966]: Pinging EFLs
May 14 10:39:45 co-oes-sp1 httpstkd[32605]: SSL_accept() ERROR: 336151574: error:14094416:SSL routines:SSL3_READ_BYTES:sslv3 alert certificate unknown
May 14 10:39:46 co-oes-sp1 httpstkd[32605]: SSL_accept() ERROR: 336151574: error:14094416:SSL routines:SSL3_READ_BYTES:sslv3 alert certificate unknown
May 14 10:39:48 co-oes-sp1 httpstkd[32605]: SSL_accept() ERROR: 336151574: error:14094416:SSL routines:SSL3_READ_BYTES:sslv3 alert certificate unknown
May 14 10:39:55 co-oes-sp1 httpstkd[32605]: PAM_NAM: User admin.abc unknown to the authentication module
co-oes-sp1:/var/log #


I've checked and the PAM and httpstk files and they're fine (going through all the other posts and whatnot).

I may have to open an SR as this seems to be a common issue and it's quite odd that it WORKS for some random time period and then alll of a sudden it won't let you login as root or admin
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Knowledge Partner
Knowledge Partner

Re: Cannot login to NRM - username or password is invalid

SO the fix in this case was to remove NRM via the rpm -e --nodeps <NAME OF RPM>
Then reinstalled NRM via YAST Software Mgmt

Odd, but hey it worked.
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