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rhuhman1 Absent Member.
Absent Member.
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Client login issue on Dell E540

I am seeing a lot of problems with my Dell E540 laptops initial login process. It fails each time stating the Tree or server can't be found. Yet once the end user logs in they can immediately log into the Novell Client without any errors. From what I have seen they are not doing anything special to get logged in.

OES11SP3
Windows 7 & 8.1 with Nclient2 SP4 & (IR1).

I have other clients with no specific changes other then the type of device and wireless/wired network cards.

Richard
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Anonymous_User Absent Member.
Absent Member.

Re: Client login issue on Dell E540

Rhuhman,
> I am seeing a lot of problems with my Dell E540 laptops initial login
> process. It fails each time stating the Tree or server can't be found.
> Yet once the end user logs in they can immediately log into the Novell
> Client without any errors. From what I have seen they are not doing
> anything special to get logged in.


If you wait say a minute after booting, does it work then?

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
http://www.novell.com/rms

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rhuhman1 Absent Member.
Absent Member.

Re: Client login issue on Dell E540

It doesn't seem to make any difference. I have even noticed that if I log off and attempt to log back in I will get the same error. I noticed that I have the Intel Wireless utility managing the laptop's wireless. I have selected to have Windows manage that and tried resetting up the SSID and am waiting on a few of the teachers to report back if that helped.
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Anonymous_User Absent Member.
Absent Member.

Re: Client login issue on Dell E540

Rhuhman,
> It doesn't seem to make any difference. I have even noticed that if I
> log off and attempt to log back in I will get the same error. I noticed
> that I have the Intel Wireless utility managing the laptop's wireless. I
> have selected to have Windows manage that and tried resetting up the
> SSID and am waiting on a few of the teachers to report back if that
> helped.


So, this is a wireless connection?

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
https://www.novell.com/products/enhancement-request.html

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rhuhman1 Absent Member.
Absent Member.

Re: Client login issue on Dell E540

Yes. And it only seems to be with this series of laptops. I have a few Lenovo and HP laptops that are not doing the same thing.
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Knowledge Partner
Knowledge Partner

Re: Client login issue on Dell E540

rhuhman;2417521 wrote:
It doesn't seem to make any difference. I have even noticed that if I log off and attempt to log back in I will get the same error. I noticed that I have the Intel Wireless utility managing the laptop's wireless. I have selected to have Windows manage that and tried resetting up the SSID and am waiting on a few of the teachers to report back if that helped.


Way back (XP days) when I worked with this we had some HP laptops that we couldn't get wireless to work over 802.1x even if we had Windows to manage WLAN, found out that we needed to completely remove Intel Wireless utility (except the WLAN driver of course) for it to work.

Thomas
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rhuhman1 Absent Member.
Absent Member.

Re: Client login issue on Dell E540

Spent some time working on this. Looks like the Intel software for the wireless driver is what is causing this issue. I was able to remove the software and leave the driver in place by a powershell/WMI script to uninstall it.

Thanks for the tip!

Richard
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Knowledge Partner
Knowledge Partner

Re: Client login issue on Dell E540

rhuhman;2419137 wrote:
Spent some time working on this. Looks like the Intel software for the wireless driver is what is causing this issue. I was able to remove the software and leave the driver in place by a powershell/WMI script to uninstall it.

Thanks for the tip!

Richard


That's great, np!

Thomas
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