gotthardanger Honored Contributor.
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Error 0xe0000247 installing OES client IR12 on W2k12

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Hi,

I get this error "unknown installation error occured: 0xe0000247" during install of oes client.

All modules are successfully installed (nici, nmas and so on), but the install of the client itself failed.

Same error with the IR8 version of the client, so I have to assume, it´s a problem with the system.

W2K12, not activated yet, installed in german, 2xX5650, 120 GB memory (recycled vmware host) on HP DL360

Any hints?

Thx in advance

Gotthard

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gotthardanger Honored Contributor.
Honored Contributor.

Re: Error 0xe0000247 installing OES client IR12 on W2k12

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Sorry for late information:

The machine in questions had no trusted root certificates in store (@Microsoft: why?)

After manual run of rootsupd.exe installation runs fine.

Go

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gotthardanger Honored Contributor.
Honored Contributor.

Re: Error 0xe0000247 installing OES client IR12 on W2k12

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Solved

For testing purposes I removed memory down to 48 GB, but no luck.

During searching for solutions on the web I get many certificate errors (not trusted issuer and this stuff). I remembered the same behavior at other machines after fresh OS install. So I looked for rootsupd.exe and started it. After refreshing of root certificates the install process runs as expected.

JFTR...

Gotthard

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Knowledge Partner
Knowledge Partner

Re: Error 0xe0000247 installing OES client IR12 on W2k12

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Thanks for the report back.

 

Just for the record: You are aware support for Server 2012 ends in less than 6 months?

 

CU,

Massimo

CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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Knowledge Partner

Re: Error 0xe0000247 installing OES client IR12 on W2k12

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https://support.microsoft.com/en-us/lifecycle/search/1163

If you're referring to Microsoft support, extended support goes into 2023.

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Ken
Knowledge Partner

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https://www.microfocus.com/products/enhancement-request.html
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Knowledge Partner

Re: Error 0xe0000247 installing OES client IR12 on W2k12

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Interesting, thanks. It seems like common "knowledge" here is that all pre-2016 versions end 01/15/2020. Apparently someone didn't get the memo about the extension.. 😉

 

CU,

Massimo

CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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gotthardanger Honored Contributor.
Honored Contributor.

Re: Error 0xe0000247 installing OES client IR12 on W2k12

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Sorry for late information:

The machine in questions had no trusted root certificates in store (@Microsoft: why?)

After manual run of rootsupd.exe installation runs fine.

Go

Knowledge Partner
Knowledge Partner

Re: Error 0xe0000247 installing OES client IR12 on W2k12

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Appreciated! Apparently can expired and missing certs trigger that error and there should be info explaining that in the various MSI logfiles. Provided that you spot it! 🙂

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