Anonymous_User Absent Member.
Absent Member.
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I can see the tree, but sometimes can't login.

We have NW6.5sp4 EDir 8.7.3.7. I have (so far) one PC that has a problem
logging in. It can see the Tree, context and server, but from time to
time it will not accept known good passwords. I can shutdown and come
back and soemtimes it works sometimes not. I can shut it down and plug a
different PC in it's place and login with the password that just failed.
I have tried multiple accounts on this PC and when it doesn't want t log
in, it won;t let anyone in. What could cause this? I thought that if you
could see the tree,context,server and had a good password, you were home
free. I've tried it with an SLPDA address in the client properties and
without(most don't use SLP because IPX is still out there). I'm not sure
where to look next. Any help would be appreciated. Thanks.
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14 Replies
Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

dogfrndnew@yahoo.com wrote:

>I'm not sure
>where to look next.


probably in the client forum 🙂

--
Joe Moore
Novell Support Forums SysOp
http://just.fdisk-it.com
http://www.caledonia.net/jmdns.html
http://www.caledonia.net/nesadmin.html
http://www.caledonia.net/jmttb.html
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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

dogfrndnew@yahoo.com wrote:

> We have NW6.5sp4 EDir 8.7.3.7. I have (so far) one PC that has a
> problem logging in. It can see the Tree, context and server, but
> from time to time it will not accept known good passwords. I can
> shutdown and come back and soemtimes it works sometimes not. I can
> shut it down and plug a different PC in it's place and login with the
> password that just failed. I have tried multiple accounts on this PC
> and when it doesn't want t log in, it won;t let anyone in. What
> could cause this? I thought that if you could see the
> tree,context,server and had a good password, you were home free.
> I've tried it with an SLPDA address in the client properties and
> without(most don't use SLP because IPX is still out there). I'm not
> sure where to look next. Any help would be appreciated. Thanks.


What error do you get when you try to login and it fails.

--
Cheers,
Edward
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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

Next time it happens, delete the tree, server and contexts names from
the client32 GUI screen. Enter the server's IP address only in the
Server Name field. If that fixes the problem you have an SLP issue.

If not, it could be a few things, but the first to check is licensing:
You should have an NLS_LSP object for each 6.5 server, in its container.
A 6.5 server license object should be in the same container as the
server object(s), or above that in the tree, and not assigned to any
server. If non-MLA, a 6.5 user (conn) license needs to be in the same
container as the user objects, or above that in the tree, and not
assigned to any server. Make sure the two license types are successfully
being consumed.
--
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://support.novell.com/forums
(Sorry, support is not provided via e-mail)

Opinions expressed above are not
necessarily those of Novell Inc.
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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

I'll try the IP thing next time it happens. For now, I looked at the tree
and it has our MLA license in that container. There is not an NLS_LSP
object for it though. This is an OU under another OU, and above there are
MLA licenses and NLS object, but still none for this server. I looked in
the New Object choices in C1, but don't see where I can create and NLS_LSP
object. Should I add this? If so, how to add? Thanks for your help.


> Next time it happens, delete the tree, server and contexts names from
> the client32 GUI screen. Enter the server's IP address only in the
> Server Name field. If that fixes the problem you have an SLP issue.
>
> If not, it could be a few things, but the first to check is licensing:
> You should have an NLS_LSP object for each 6.5 server, in its container.
> A 6.5 server license object should be in the same container as the
> server object(s), or above that in the tree, and not assigned to any
> server. If non-MLA, a 6.5 user (conn) license needs to be in the same
> container as the user objects, or above that in the tree, and not
> assigned to any server. Make sure the two license types are successfully
> being consumed.
> --
> Andrew C Taubman
> Novell Support Forums Volunteer SysOp
> http://support.novell.com/forums
> (Sorry, support is not provided via e-mail)
>
> Opinions expressed above are not
> necessarily those of Novell Inc.


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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

By the way, I had it happen again and tried to put in just the IP
Address. It didn't work, so SLP looks OK. The error it is giving is the
standard unable to log in - check your username or connection
information. In this case, I went in and added a preferred server in
client properties and it rebooted since then it has worked. I am not sure
whether it was the property change or the reboot that caused it to work
though.

> I'll try the IP thing next time it happens. For now, I looked at the

tree
> and it has our MLA license in that container. There is not an NLS_LSP
> object for it though. This is an OU under another OU, and above there

are
> MLA licenses and NLS object, but still none for this server. I looked

in
> the New Object choices in C1, but don't see where I can create and

NLS_LSP
> object. Should I add this? If so, how to add? Thanks for your help.
>
>
> > Next time it happens, delete the tree, server and contexts names from
> > the client32 GUI screen. Enter the server's IP address only in the
> > Server Name field. If that fixes the problem you have an SLP issue.
> >
> > If not, it could be a few things, but the first to check is licensing:
> > You should have an NLS_LSP object for each 6.5 server, in its

container.
> > A 6.5 server license object should be in the same container as the
> > server object(s), or above that in the tree, and not assigned to any
> > server. If non-MLA, a 6.5 user (conn) license needs to be in the same
> > container as the user objects, or above that in the tree, and not
> > assigned to any server. Make sure the two license types are

successfully
> > being consumed.
> > --
> > Andrew C Taubman
> > Novell Support Forums Volunteer SysOp
> > http://support.novell.com/forums
> > (Sorry, support is not provided via e-mail)
> >
> > Opinions expressed above are not
> > necessarily those of Novell Inc.

>


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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

On 19/06/06 dogfrndnew@yahoo.com wrote:
> There is not an NLS_LSP object for it though.


That's definitely a problem then, as the server is unable to acquire any
licenses until there is one.


> I looked in the New Object choices in C1, but don't see where I can create and
> NLS_LSP object. Should I add this? If so, how to add?


On the server console run SETUPNLS, and login as the admin user with
context (eg admin.Oname) when requested.
--
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://support.novell.com/forums
(Sorry, support is not provided via e-mail)

Opinions expressed above are not
necessarily those of Novell Inc.
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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

Thanks for your help. This is a tree with many servers. This particular
server is under an OU. NWconfig must not have added the NLS_LSP at the
time I added the server. I added the license to this OU when it was
created(someone said to add a copy there for redundancy) and it accepted
it at the time. I guess that is the one I see out there in the OU. I
assume then that when the workstation does connect, it is having to walk
up the tree to get to that copy of the MLA? Will it disrupt anything or
force a reboot if I run this setupnls? It should only affect this server
correct? Do I need to delete the existing MLS in the OU or will the
NLS_LSP object pick it up? Thanks for your help.

> On 19/06/06 dogfrndnew@yahoo.com wrote:
> > There is not an NLS_LSP object for it though.

>
> That's definitely a problem then, as the server is unable to acquire any
> licenses until there is one.
>
>
> > I looked in the New Object choices in C1, but don't see where I can

create and
> > NLS_LSP object. Should I add this? If so, how to add?

>
> On the server console run SETUPNLS, and login as the admin user with
> context (eg admin.Oname) when requested.
> --
> Andrew C Taubman
> Novell Support Forums Volunteer SysOp
> http://support.novell.com/forums
> (Sorry, support is not provided via e-mail)
>
> Opinions expressed above are not
> necessarily those of Novell Inc.


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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

On 20/06/06 dogfrndnew@yahoo.com wrote:
> NWconfig must not have added the NLS_LSP at the
> time I added the server.


That happens if you choose the "install without a license" option.


> Will it disrupt anything or force a reboot if I run this setupnls?


No.


> It should only affect this server correct?


Yes.


> Do I need to delete the existing MLS in the OU


No.


> or will the NLS_LSP object pick it up?


Yes.
--
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://support.novell.com/forums
(Sorry, support is not provided via e-mail)

Opinions expressed above are not
necessarily those of Novell Inc.
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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

I ran setupnls and it created the nls_lsp_srvr1 object as it should. I am
still having the problem. I have noticed that the PCs that have the
problem when they do let you in, are showing a connection to the tree and
this server, but also to one of the other servers in the tree which all
exist in the original office. The one PC that always hits only shows the
tree and this server. Anything else I should check? These PCs are
running client491sp2. In the other office most are running 4.83sp -
something. I am thinking of bringing one of them here and see if the
problem goes away. the problem is, I am ready to start rolling these out
and moving people to NW6.5 from their NT server world. It is not good
publicity to continuously put them off. Any help would be appreciated.
Thanks.

> On 20/06/06 dogfrndnew@yahoo.com wrote:
> > NWconfig must not have added the NLS_LSP at the
> > time I added the server.

>
> That happens if you choose the "install without a license" option.
>
>
> > Will it disrupt anything or force a reboot if I run this setupnls?

>
> No.
>
>
> > It should only affect this server correct?

>
> Yes.
>
>
> > Do I need to delete the existing MLS in the OU

>
> No.
>
>
> > or will the NLS_LSP object pick it up?

>
> Yes.
> --
> Andrew C Taubman
> Novell Support Forums Volunteer SysOp
> http://support.novell.com/forums
> (Sorry, support is not provided via e-mail)
>
> Opinions expressed above are not
> necessarily those of Novell Inc.


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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

Alright, this shouldn't be necessary by try unloading NLSLSP, it should
auto-reload.

If the problem remains, let's check licensing again. You now have the
NLS_LSP object for that server. As you use MLA licenses there should be
no user (conn) licenses, is that right?

Are all server licenses MLA, no old eval or others lying around?

Look at the MLA license object, has the server asquired it? Make sure it
is not assigned to any server. The MLA license is in the same container
as teh server and NLS_LSp objects?
--
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://support.novell.com/forums
(Sorry, support is not provided via e-mail)

Opinions expressed above are not
necessarily those of Novell Inc.
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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

> Alright, this shouldn't be necessary by try unloading NLSLSP, it should
> auto-reload.

I did that and it reloaded on it's own.
> If the problem remains, let's check licensing again. You now have the
> NLS_LSP object for that server. As you use MLA licenses there should be
> no user (conn) licenses, is that right?

Nope. No User licenses and only the MLA in this container. It is the
same MLA as in the container above since we just buy enough licenses for
the whole company. I have it also existing in this lower container
because it was suggested in case the WAN goes down.

>
> Are all server licenses MLA, no old eval or others lying around?


In this container, this is the only license. In the head office, some
servers are still running 5.1 so they own those licenses and the user
licenses for each server.

>
> Look at the MLA license object, has the server asquired it? Make sure it
> is not assigned to any server. The MLA license is in the same container
> as teh server and NLS_LSp objects?

It doesn't look like any server has aquired it. The MLA, Server and
NLS_LSP are all in the same container.

Just a little more info. I rolled back the Netware client to 4.83(what a
lot of PCs at the head office use) to see what happened. So far, the PC
has not stopped the user from logging in. Any thoughts why the old client
would be more resilient?

Interestingly, when the PC first logs in, under Novell connections, it has
the Tree and Local server but also a server from the head office. After a
few minutes, the head office server disappears from the list! From the
beginning the Tree and Local server have the asterisk, so it knows the
local is the primary. Any thoughts on this? Also, would it matter that
the users are members of a couple groups at the head office? There
Groupwise is still there as is the accounting both of these required there
logins to be in a certain group. Finally, I found on one of the forums
info about setting the client properties to 0/false for bad address and
server name caching...would this possibly help in my case? Thanks for
your continued support on this!

> --
> Andrew C Taubman
> Novell Support Forums Volunteer SysOp
> http://support.novell.com/forums
> (Sorry, support is not provided via e-mail)
>
> Opinions expressed above are not
> necessarily those of Novell Inc.


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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

On 22/06/06 dogfrndnew@yahoo.com wrote:
> It is the same MLA as in the container above since we just buy enough licenses
> for the whole company.


I don't understand this statement. If you have MLA, that is an unlimited
license so I don't follow the bit about buying just enough licenses.

On the server console do VERSION and paste the full output here pls.


> It doesn't look like any server has aquired it. The MLA, Server and

NLS_LSP are all in the same container.

OK so there's still a problem here. What we do next depends on the
outcome of the above Version command, but I'm tempted to just nuke
licensing altogther and start again on this server.
--
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://support.novell.com/forums
(Sorry, support is not provided via e-mail)

Opinions expressed above are not
necessarily those of Novell Inc.
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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

> On 22/06/06 dogfrndnew@yahoo.com wrote:
> > It is the same MLA as in the container above since we just buy enough

licenses
> > for the whole company.

>
> I don't understand this statement. If you have MLA, that is an unlimited
> license so I don't follow the bit about buying just enough licenses.
>
> On the server console do VERSION and paste the full output here pls.


Couldn't figure out the Cut/Paste(I used rconj). It says this:
Novell Open Enterprise Server, Netware 6.5
Support Pack Revision 04
Copyright blah blah
Server Version 5.70.04 August 15, 2005
Novell eDirectory Version 8.7.3.7 SMP
NDS Version 10552.79 August 9, 2005
Server License: Novell Netware 6 Server 650 SN:3020302034
User Licenses: Audited

I have a user over there using it and so far, he has not had the problem.
His PC is still running the 4.83 client though. Because of the frenzied
pace I am unsure whether the fix is the client or the unload/reload of
nlslsp that has him working. I will try to get there tomorrow and install
another PC with the new software on it. as the weekend is coming, I can
also test things more then if you have any other suggestions. Thanks so
much for your help!
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Anonymous_User Absent Member.
Absent Member.

Re: I can see the tree, but sometimes can't login.

Well this server has definitely acquired _a_ license, only you can tell
if it's the one you were looking at or another. But it doesn't matter,
technically anyway.
--
Andrew C Taubman
Novell Support Forums Volunteer SysOp
http://support.novell.com/forums
(Sorry, support is not provided via e-mail)

Opinions expressed above are not
necessarily those of Novell Inc.
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